Delivery Operations Specialist - Spanish (CL9)

Accenture; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Accenture PLC is seeking a proactive, Spanish-speaking Delivery Operations Specialist to join our remote team. The role focuses on end-to-end operational workflows for the Spanish market, ensuring compliance, data accuracy, and timely execution across offers, contracts, and payments.

You will collaborate with Legal, Finance, Operations, and Compliance to resolve issues, drive process improvements, and maintain robust documentation.

Qualifications

• Fluency in Spanish and English required.
• Experience in operations, compliance, or business process management preferred.
• Strong attention to detail and analytical abilities required.

Responsibilities

• Manage end-to-end operational workflows for the Spanish market, ensuring compliance, accuracy, and timely delivery across all workstreams.
• Review and validate publisher eligibility and readiness requirements, maintaining records and resolving data discrepancies.
• Oversee offer preparation and validation activities, ensuring data integrity and operational readiness.
• Manage contract lifecycles, including execution, tracking, renewals, amendments, and milestone monitoring.
• Coordinate payment-related activities with finance and compliance to ensure accurate processing.
• Serve as the primary Spanish-speaking point of contact for local stakeholders, providing guidance and issue resolution.
• Track project milestones, risks, dependencies, and performance; provide status updates and reporting.
• Conduct data audits and quality checks to maintain data integrity across systems.
• Develop and maintain process documentation, playbooks, training materials, and knowledge resources.
• Collaborate with Legal, Finance, Operations, Compliance, and Business stakeholders to drive outcomes.
• Identify opportunities to improve processes and drive continuous operational improvement.

Skills

Spanish C2

English C2

Education

High School Diploma, GED or Any Graduation

Project Management Certification

Job description

Job Title: Delivery Operations Specialist

Location: Remote

What are we looking for:

We are looking for a proactive, Spanish-speaking Project Manager with experience in operations, compliance, or business process management. The successful candidate will have excellent attention to detail, strong analytical and organisational skills, and the ability to manage complex workflows across multiple stakeholders. They should be comfortable working with data, driving process improvements, resolving issues, and ensuring operational excellence in a dynamic environment.

Roles and Responsibilities:

• Manage end-to-end operational workflows for the Spanish market, ensuring compliance, accuracy, and timely delivery across all workstreams.
• Review and validate publisher eligibility and readiness requirements, maintaining accurate records and resolving data discrepancies.
• Oversee offer preparation and validation activities, ensuring data integrity and operational readiness.
• Manage contract lifecycles, including execution, tracking, renewals, amendments, and milestone monitoring.
• Coordinate payment-related activities, support non-standard payment requirements, and partner with finance and compliance teams to ensure accurate processing.
• Act as the primary Spanish-speaking point of contact for local stakeholders, providing guidance, issue resolution, and escalation management.
• Track project milestones, risks, dependencies, and operational performance, providing regular status updates and reporting.
• Conduct data audits and quality checks to maintain accuracy across systems and processes.
• Develop and maintain process documentation, playbooks, training materials, and knowledge resources to support operational consistency and business continuity.
• Collaborate with cross-functional teams including Legal, Finance, Operations, Compliance, and Business stakeholders to drive successful outcomes.
• Identify opportunities to improve processes, enhance efficiency, strengthen controls, and support continuous operational improvement.

Skill Required

• Next Generation Customer Operations Digital Publishing Transformation P3 .
• Qualification High School Diploma GED Any Graduation.
• Certifications Certificate in Project Management.
• YOE 3 to 5 years.
• Lang Spanish C2 , English C2 .

What would you do

Lead end to end operations for the Spanish market, ensuring compliance, data accuracy, and timely execution across domains, offers, contracts, and payments. Act as the primary Spanish speaking point of contact for stakeholders, resolve operational issues, monitor milestones, maintain documentation, conduct data audits, and drive process improvements to support efficient and compliant programme delivery.
Manage the end to end operational workflow for the Spanish market, from publisher eligibility and readiness reviews through offer validation, contract execution, and payment processing. Coordinate with legal, finance, compliance, and business stakeholders, perform data validation and audits, track milestones, manage escalations, maintain documentation, and support continuous process improvements.
Project management, operational governance, compliance oversight, stakeholder engagement, data validation, reporting, and process optimisation. Proven ability to manage complex workflows, maintain data integrity, coordinate cross functional teams, track milestones, resolve escalations, and deliver accurate results. Fluent in Spanish and English with strong communication and organisational skills..

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities