Delivery Operations Specialist

Accenture; Cleveland (OH); On-site; USD 95,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Travel up to 50%

Job summary

Accenture is seeking a Delivery Operations Specialist to join the NA OPS SWAT team in Cleveland. You will lead or support a wide range of sourcing and procurement initiatives, including sourcing events, supplier negotiations, spend analysis, and contract support, delivering value on high-priority projects.

The role requires collaboration with stakeholders across categories and industries, applying AI and digital tools to accelerate RFx, contract reviews, and reporting.

Qualifications

• Minimum 5+ years in strategic sourcing or Source-to-Contract.
• Experience leading end-to-end sourcing workstreams incl. events, RFPs, bidding, and contract execution.
• Strong spend analysis and presenting recommendations to stakeholders.
• Familiar with procurement tech like Ariba, Coupa, SAP, Oracle.
• Experience in client-facing consulting or business operations.

Responsibilities

• Lead or support sourcing events, negotiations and supplier selections.
• Support procurement transformation and Diligence in engagements.
• Partner with cross-functional teams to deliver measurable outcomes.
• Apply AI tools to accelerate RFx, contract review, spend analysis.
• Manage multiple initiatives in fast-paced environment.

Skills

Strategic Sourcing

Source-to-Contract

RFP Development

Negotiations

Spend Analysis

AI in Sourcing

Procurement Transformation

Supplier Transitions

Cross-functional Collaboration

PO Management

Education

Bachelor's degree

CPSM (preferred)

Tools

Ariba

Coupa

SAP

Oracle

Job description

The NA OPS SWAT team is a specialized group of operations professionals who are rapidly deployed to support high-priority short-term projects. Operating in a fast-paced, project-based environment, the team partners with business stakeholders to deliver sourcing expertise, commercial insights, and operational excellence on engagements that require experienced resources capable of producing results with minimal onboarding.

As a Delivery Operations Specialist, you will lead or support a wide range of sourcing and procurement initiatives, including sourcing events, supplier negotiations, procurement transformation, commercial due diligence, spend analysis, contract support, supplier transitions, and process improvement efforts. You will work across multiple categories and industries while collaborating with cross-functional teams to solve complex business challenges and deliver measurable outcomes.

This role is ideal for professionals who thrive in ambiguous environments, enjoy solving complex procurement challenges, and can quickly establish credibility with stakeholders while managing multiple concurrent initiatives.

Basic Qualifications

• Minimum of 5 years of experience in Strategic Sourcing or Source-to-Contract

Preferred Qualifications

• Experience independently leading end-to-end sourcing workstreams, including sourcing events, RFP development and execution, supplier evaluation and selection, negotiations, and contract execution
• Experience managing source-to-contract processes across multiple spend categories, with the ability to step into a sourcing role with minimal ramp-up time.
• Experience conducting spend analysis, developing sourcing strategies, and presenting sourcing recommendations to business stakeholders.
• Experience with procurement and enterprise technologies such as Ariba, Coupa, SAP, Oracle, or similar platforms.
• Experience leading small projects, workstreams, or cross-functional initiatives in a client-facing, consulting, or business operations environment.
• Experience applying AI and digital tools to sourcing workflows, including use of enterprise AI assistants to accelerate RFx execution, contract review, spend analysis, or reporting; ability to validate outputs and adopt emerging tools with a continuous improvement mindset.
• Experience in Finance & Accounting (F&A), including exposure to procurement-related financial activities such as PO management, accruals, or spend reporting.
• Experience with leading a team of professionals

Professional Skills

• Strong stakeholder management and relationship-building skills across business, operational, and support functions.
• Effective communication and presentation skills, with the ability to convey operational, financial, and business insights to stakeholders.
• Strong analytical and problem-solving capabilities with experience interpreting operational, supplier, or financial data.
• Proven ability to manage multiple priorities, drive results, and balance competing business needs.
• Comfortable working in fast-paced, evolving environments while collaborating across cross-functional teams.

Additional Requirements

• Education: Bachelor's degree required or equivalent relevant experience. Professional certifications (e.g., CPSM, MCIPS) preferred.
• Travel: Willingness to travel up to 50% to client locations. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/01/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
• U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

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