Delivery Manager - IND

Kinaxis Inc.; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Delivery Manager to lead client implementation projects. This role involves collaborating with sales teams and clients to define project objectives, ensuring successful outcomes through effective project management. You'll be at the forefront of driving supply chain excellence, working with Fortune 500 brands and making a significant impact on everyday life. Join a company that values its people and offers a dynamic work environment focused on growth and innovation.

Benefits

Flexible Vacations

Well-being Programs

Fitness Classes

Mentorship

Recognition Programs

Hackathons

Qualifications

• 3-5 years of progressive project management experience.
• Deep understanding of project management methodologies and tools.

Responsibilities

• Manage client implementation projects ensuring they are on time and within budget.
• Coordinate with internal teams and communicate project status to stakeholders.

Skills

Project Management

Communication Skills

Stakeholder Management

Technical Requirements Translation

Problem Solving

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Supply Chain

Bachelor’s degree in Business

Tools

Project Management Tools

Job description

About Kinaxis:

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.

Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.

About the team:

Location

India

The Delivery Manager works closely with both the Sales and Global Customer Care (GCC) teams as part of the Professional Services team to bridge the gap between clients and technology, facilitating implementations. The role is responsible for managing client implementation projects, which can be up to a million dollars, and providing project management support and guidance to a team of Consultants to ensure projects are on time and within budget. It requires applying solid technical knowledge and client management skills to ensure successful implementations.

About the role:

What you will do

• Collaborate with clients, sales teams, and product managers to define project objectives, scope, and success criteria.
  Develop detailed project plans, timelines, and resource allocation to meet milestones.
• Conduct project kickoff meetings to align expectations and establish communication channels.
• Coordinate with internal teams to assign tasks, ensuring clear communication and accountability.
• Monitor project progress, track KPIs, and mitigate risks to ensure successful outcomes.
• Conduct regular status meetings with clients and teams to provide updates and manage expectations.
• Serve as the primary contact for clients throughout the project, fostering strong relationships.
• Communicate project status, updates, and risks to stakeholders, escalating issues as needed.
• Maintain project documentation for governance and compliance.
• Leverage lessons learned to drive continuous improvement within the team.

Skills and Qualifications needed

• Bachelor’s degree in Computer Science, Supply Chain, Business, or related field.
• 3-5 years of progressive project management experience.
• Deep understanding of project management methodologies and tools.
• Experience managing the full project lifecycle.
• Strong communication and interpersonal skills, with ability to influence and negotiate.
• Experience working with stakeholders at various levels.
• Ability to translate technical requirements for non-technical audiences.
• Ability to thrive in a fast-paced environment.

Why join Kinaxis?:

Work With Impact: Our platform helps companies power the world’s supply chains, impacting everyday life.

Work with Fortune 500 Brands: Our clients include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: We focus on diversity, equity, inclusion, and sustainability, aiming for net-zero operations and community involvement.

People matter at Kinaxis, and we offer perks like flexible vacations, work options, well-being programs, fitness classes, mentorship, recognition, and hackathons.

For more info, visit www.kinaxis.com or our blog.

Kinaxis is committed to an inclusive hiring process. We provide accommodations upon request. Contact us at [e-mail] for accessibility needs. Please note, this email is for accessibility requests only.

We use AI tools in our recruitment to screen resumes, but final decisions are made by our human team. AI does not make hiring decisions.