Delivery Leader for Nationwide Pet Insurance

Ohiox; United States; Remote; USD 115,000 - 173,000; Full time

Job summary

Nationwide is seeking a passionate Delivery Leader to drive the end-to-end delivery of technology solutions within a fast-paced environment. The ideal candidate will manage dependencies, ensure project success, and embrace new technologies that support extraordinary customer care.

Benefits

Medical/dental/vision insurance

401(k) with company match

Paid time off (minimum 18 days)

Pension plan

Qualifications

• 6+ years in technology or related field.
• 3+ years delivering outcomes/projects.
• Knowledge of insurance/financial services industry is a plus.

Responsibilities

• Deliver expected business outcomes and incremental value.
• Manage dependencies and remove blockers.
• Facilitate contract negotiations and vendor oversight.

Skills

Time management

Strong Executive-level communications

Dependency management

Financial management and forecasting accuracy

Education

Bachelor’s degree in management information systems, engineering, math, computer science, or data analytics

Tools

Agile tools

DevOps tools

Financial management tools

Job description

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

NW Pet is a strategic, growth area, and as such has a fast-paced delivery schedule comprised of blue-chip projects. If you want a big stage on which to shine, NW Pet is it. Our projects have visibility up through the CTO Council directly to the NW Board. We need seasoned, hard-working delivery leaders to expertly guide our development to on-time completions in support of the strategic plan. Work details and specific skills include:

• Pet is a complete business so experience working across business units is critical
• Our projects enable the strategic plan, and directly impact Pet and the NF bottom line
• Time management is critical to ensure all work completes when target
• We’re managing a transformational program as well as other business critical projects
• Experience with insurance, particularly the Pet insurance business is important
• Self-motivated and action oriented / strong driver
• Strong Executive-level communications are important
• Must be able to work across agile lines and waterfall projects to complete complex business outcomes
• Scope control to ensure timelines can be achieved
• Issue and Risk Management / Escalation
• Strong dependency management and end to end schedule development
• Strong financial management and forecasting accuracy
• Experience with insurance systems, salesforce, portals, APIs and web front-ends – all helpful
• Will deliver multiple work items at a time. Time management is essential
• Work from anywhere supported
• We align our workday to the Pacific Time Zone

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Delivery Leader you’ll be responsible for delivering value and outcomes. Delivery leaders are expected to have an end-to-end vantage point on delivery, manage dependencies, remove blockers, engage partners, manage financials, maximize vendor relationships, and enable an iterative delivery of value. You will need to keep pace with software delivery and organizational change methods and tools. Delivery leaders should also understand relevant Financial and Agile/Lean/DevOps tools and techniques.

Job Description

Key Responsibilities:

• Drives the End to End delivery of expected business outcomes, realization of benefits as outlined in the business case, drives incremental value, drives incremental planning, and drives dependency scope definition.

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Responsible for the communication, critical issues, visibility, change management guidance to deliver business outcomes.

• Key contributor in the facilitation of contract negotiations, statement of work development and vendor oversight toward expected goals.

• Drives the prioritization of deliverables, handles moderate to complex issues/risks, governs dependencies.

• Is responsible for the delivery of status/health reports to drive value delivery tracking (ex: KPIs), optimizes the flow of value and ensures demand/capacity is handled.

• Works with medium to large project/product financials.

• Serves as a professional to others around delivering business outcomes, benefit realization, agile delivery, and Lean.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Delivery Leader or Business Solution Area Executive.

Typical Skills and Experiences:

Education: Undergraduate studies (bachelor’s degree preferred) in management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred.

License/Certification/Designation: Technology certifications or PMI, SAFE, Agile or Lean designations are encouraged.

Experience: Six or more years of experience in technology or related field. Three years demonstrated proficiency in delivering outcomes/projects. Awareness of emerging technologies and/or industry trends.

Knowledge, Abilities and Skills: Ability to make decisions and recommendations. Aptitude to influence, establish relationships and set priorities. Excellent verbal and written communication skills to interact with all levels of associates, senior management and/or vendors. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 06/30/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.The national salary range for Consultant, Delivery Leader : $104,000.00-$215,000.00The expected starting salary range for Consultant, Delivery Leader : $115,000.00 - $173,000.00