Delivery Lead: On-Site Assembly & Customer Service

Office Environments of New England, LLC; Andover (MA); Hybride; USD 34 000 - 40 000; Plein temps

Avantages offerts par ce poste

401(k)

Paid time off

Paid holidays

Overtime pay

Safety incentive bonus

Referral program

Résumé du poste

Office Environments of New England, LLC is seeking a Driver to deliver products from the warehouse to customer sites across Massachusetts. You will assemble products as needed, manage paperwork, and communicate issues to the Sales Representative while ensuring customer satisfaction.

Responsibilities include inspecting vehicles, safely delivering and placing items, loading, and providing product use instructions.

Qualifications

• Valid driver’s license, medical card and maintain a clean driving record.
• Adhere to all Department of Transportation testing requirements.
• Excellent communication and organization skills.
• Excellent customer service skills.
• Ability to lead and direct the work of others.
• Detail-oriented.
• Ability to complete paperwork accurately and clearly.
• Ability to lift and move loads of up to 50 lbs. unassisted.
• Ability to load and pack delivery truck efficiently and safely with product and equipment needed.
• Ability to assemble various products, utilizing necessary, personal hand tools.

Responsabilités

• Deliver product from the warehouse to customer sites in a safe and timely manner.
• Assemble products as required per guidelines.
• Complete daily vehicle inspection reports and maintain clean trucks.
• Verify paperwork accuracy and obtain customer signature upon delivery.
• Inform Sales Representative of status, discrepancies, and complete needed forms.

Connaissances

Driver's license

Medical card

Clean driving record

DOT compliance

Communication skills

Organization skills

Customer service

Leadership

Detail-oriented

Paperwork accuracy

Lifting ability

Loading deliveries

Product assembly

Formation

High School Diploma

Description du poste

Definition:

The Driver is responsible for delivering product from the warehouse, assembling product if required, and setting product in place at customer’s location. Ensure that all paperwork is accurate and complete. Interact with the customer and communicate any and all issues to the Sales Representative. The Driver is responsible for making decisions and directing all work involved with the delivery, ensuring that the customer is satisfied.

Benefits:

We offer a competitive compensation and benefits package including, 401(k), paid time off, paid holidays, overtime availability (at time and a half), annual safety incentive bonus, and a referral program.

Job Functions:

• Complete daily vehicle condition/inspection report.
• Drive vehicle and safely deliver product to customer’s site.
• Keep trucks clean and organized.
• Check paperwork to ensure all product is correct and accounted for.
• Unload truck at customer’s site and place product in desired location.
• Inspect product for damages or shortages and ensure that all is in working order.
• Clean all products delivered.
• Assemble product as required in accordance with product guidelines.
• Provide instruction on how to use product as appropriate.
• Notify Sales Representative and Scheduler of status of delivery, any discrepancies, etc. during or after each delivery, and complete Open Issue forms if needed.
• Obtain customer signature upon completion of a delivery.
• Interact with other employees and end users in a professional manner.
• Maintain attendance and personal appearance, neatly groomed and in appropriate uniform.

Qualifications

Skills and Requirements:

• Hold a valid driver’s license, medical card and maintain a clean driving record
• Adhere to all Department of Transportation testing requirements
• Excellent communication and organization skills
• Excellent customer service skills
• Ability to lead and direct the work of others
• Is detail-oriented
• Ability to complete paperwork accurately and clearly.
• Ability to lift and move loads of up to 50 lbs. unassisted
• Ability to load and pack delivery truck efficiently and safely with product and equipment needed.
• Ability to assemble various products, utilizing necessary, personal hand tools.

Level of Education/Training/License:

• Valid drivers license.
• High School Diploma or G.E.D.

Experience:

• Prior inside delivery/distribution experience

Pay Rate:

• $25/hr - $29/hr (Based on experience). Plus Bonus.

Red Thread is an Equal Opportunity Employer.