Delivery Lead

EPAM Systems Inc; Newtown (PA); Remote; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Extended Healthcare with Prescription

Dental and Vision

RRSP with Company match

Paid Time Off

Employee Stock Purchase Program

Telehealth

Life Insurance

Disability Coverage

LinkedIn Learning access

Job summary

EPAM Systems, Inc. is seeking a Delivery Lead to oversee a value stream comprising 1-3 offshore pods. You will coordinate estimates, plans, milestones, and staffing across multiple teams and vendors, while tracking AI complexity and throughput.

The role requires strong leadership, client-facing communication, and hands-on experience with AI tools to drive cost efficiency and productivity on client projects.

Qualifications

• Experience leading delivery of multi-team software programs with external vendors, in a client-facing role.
• Track record of delivering to a plan and to commercial commitments.
• Hands-on with AI coding tools, with first-hand experience of AI-native ways of working in a team.
• Comfortable with data: delivery, cost and productivity metrics.

Responsibilities

• Estimate each approved project with POs, lead developer and architects.
• Turn the estimate into a plan with milestones, sprints, pod capacity and staffing.
• Map dependencies across teams, value streams and vendors with an owner and date.
• Execute against the plan, track progress and re-plan as needed.
• Raise risks and slippage early with causes and decisions needed.
• Report throughput in complexity points, cycle time, defect escape and rework rate.

Skills

Delivery leadership

Vendor management

Client-facing

AI coding tools

Tools

AI tooling

Job description

The Delivery Lead is responsible for one value stream, which may consist of 1-3 offshore development pods. The team delivers the AI-native way: spec-driven, gated, with the AI factory. Keeping it that way is part of the job.

Req.#1123830910

Responsibilities

• Estimate each approved project together with the POs, the lead developer and the architects
• Turn the estimate into a plan: milestones, sprints, pod capacity and staffing against the backlog having in mind capacity measured in AI Complexity Points
• Map the dependencies up front, across teams, across value streams and across vendors (including other vendors), with an owner and a date on each
• Execute against the plan. Track progress and throughput, and re-plan when scope, capacity or a dependency moves
• Raise risks and slippage early, with the cause and the decision needed
• Report throughput in complexity points, cycle time, defect escape and rework rate on the account cadence
• Own the stream's part of the complexity-point baseline, and move pods from T&M to committed output
• Move each pod through the AI factory ramp when the team is new
• Track AI adoption and productivity per pod and per person
• Track AI cost per pod, per person and per ticket, next to the cost of the pod itself
• Run a continuous improvement program for the stream. Find where work is slow or expensive: rework, review queues, waiting on dependencies, model and prompt choices, runs that cost more than the ticket is worth
• Set targets for cost per complexity point and cost per unit of work, and bring them down over time
• Pass the factory improvements on to the pods and measure the effect
• Keep the savings visible and tie them to EPAM margin on the output-based model

Requirements

• Experience leading delivery of multi-team software programs with external vendors, in a client-facing role
• Track record of delivering to a plan and to commercial commitments
• Hands-on with AI coding tools, with first-hand experience of AI-native ways of working in a team
• Comfortable with data: delivery, cost and productivity metrics
• Strong communication with senior client stakeholders, and the judgment to escalation early
• Insurance or financial services background is a plus

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.