Delivery Helper

Lineage; Oakwood Village (OH); On-site; USD 1,579,000 - 1,970,000; Full time

Benefits offered by this job

Full Benefits

PTO

On the Job Training

Job summary

Lineage is seeking a Driver Helper in the United States for evening dispatches to support the delivery of food products to restaurants and facilities. You will assist the driver, unload shipments using hand carts, and interact with customers to ensure accurate orders.

The role involves 4–5 day work weeks, on-the-job training, and full benefits with PTO. You will work with the driver to maintain safety and timely deliveries, including operating a handheld scanner and completing required paperwork.

Qualifications

• High school diploma required with 3 months in a related driver's helper or delivery role.
• Excellent customer service skills.
• Ability to sit and stand for extended periods with lifting up to 100 lbs.

Responsibilities

• Unload product safely using hand cart or pallet jack.
• Assist in backhauls and deliver to customer locations.
• Interact with customers to resolve delivery issues.
• Operate handheld scanner to confirm orders.
• Complete paperwork for customer billing.
• Ensure safety, timeliness, and accuracy of all duties.

Skills

Customer service

Verbal communication

Independent work

MS Office

Education

High school diploma

Tools

Handheld scanner

Job description

• Dispatch hours are anytime between, 8:00pm - 12:00am
• On average the trips run about 10.5 hours
• 4-5 day work week

Pay

• Component Pay / About $750 Weekly

Schedule

• Dispatch hours are anytime between, 8:00pm - 12:00am
• On average the trips run about 10.5 hours
• 4-5 day work week

Other Duties

• Truck and Trailer Washing

Benefits

• Full Benefits
• PTO
• On the Job Training

Driver Helpers ride with and assist Drivers with the safe, timely, and accurate delivery of food products to restaurants and food service-related facilities, including but not limited to schools, hospitals, and hospitality. Driver Helpers are also required to assist in the safe operation of the truck.

KEY DUTIES AND RESPONSIBILITIES

• Use a hand cart and or pallet jack to safely unload product from the truck or trailer into establishment
• Assist in picking up backhauls as directed
• Remove product from trucks and deliver to customer at their desired location (i.e. freezer, cooler).
• Interact with customers to resolve delivery issues
• Always maintain positive customer relations
• Operate a handheld scanning device to confirm order accuracy
• Complete necessary paperwork for customer billing
• Occasionally enter assigned locations during off hours to deliver product by following outlined security procedures
• Assisting in the safe operation of the vehicle including but not limited to assisting the driver in dismounting when crossing railroad tracks, assisting when the driver has to turn the vehicle around in a busy highway, entering or emerging from a driveway with the use of flags or flares
• Clean out vehicles at the end of route
• Ensure safety, timeliness, and accuracy of all role requirements
• Complete special projects and other duties as assigned

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• High school diploma with a minimum of three (3) months in a related driver's helper or delivery role; related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service skills
• Must possess strong verbal and written communication skills, particularly verbally with customers
• Ability to work independently
• Good computer skills including MS Office (excel, word, outlook)
• Must be able to sit and stand for extended periods of time with extensive bending/lifting of product up to 100 lbs.
• Must be able to reach, walk and climb in and out of vehicles; will perform duties in truck as well as at various customer locations including kitchen areas
• Will occasionally be exposed to fumes and vehicle engine noise
• Will travel with driver and be exposed to normal driving conditions

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.