Delivery Expert (01562) - 14764 Clayton Rd

Domino's; Ballwin (MO); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Flexible Hours

Competitive wages

Earn tips daily

Paid mileage

Employee discount on all food items

Advancement opportunities

Paid Training

Health, Dental & Vision Insurance (60+

Voluntary accident coverage/CriticalIl

Flexible Spending Accounts

401(k)

Zusammenfassung

MBR Management, a locally owned Domino's franchise, seeks a Delivery Expert in Ballwin, MO to optimize daily delivery operations and ensure timely, accurate service for customers. You will coordinate routes, monitor performance, and communicate updates to customers.

Responsibilities include troubleshooting issues, maintaining records, and collaborating with warehouse and customer service teams. Strong organization, problem-solving, and a customer-focused mindset are required.

Qualifikationen

• Experience in delivery operations or logistics coordination.
• Strong organization and time management skills.
• Proficiency with delivery software and GPS tracking systems.
• Excellent communication and customer service abilities.

Aufgaben

• Coordinate and manage daily delivery schedules, routes, and logistics to optimize efficiency and minimize delivery times.
• Monitor delivery performance metrics and analyze data to identify opportunities for process improvement.
• Communicate with customers regarding delivery status, timelines, and any potential issues or delays.
• Troubleshoot delivery-related problems and implement effective solutions to maintain service quality.
• Maintain accurate records of deliveries, including documentation, tracking information, and customer confirmations.
• Collaborate with warehouse, inventory, and customer service teams to ensure seamless delivery operations.
• Utilize delivery management software and GPS tracking systems to monitor fleet performance and driver activities.
• Ensure compliance with company policies, safety regulations, and delivery standards.
• Handle customer inquiries and resolve delivery-related concerns with professionalism and empathy.
• Prepare reports on delivery metrics, performance trends, and recommendations for operational enhancements.

Kenntnisse

Delivery operations

Logistics coordination

GPS tracking

Customer communication

Problem solving

Route optimization

Independent work

Team collaboration

Safety compliance

Tools

Delivery software

GPS systems

Jobbeschreibung

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

We are seeking a detail-oriented and efficient Delivery Expert to join our team at our Ballwin, United States location (14764 Clayton Rd). In this role, you will be responsible for managing and optimizing delivery operations to ensure timely, accurate, and professional service to our customers. The successful candidate will demonstrate strong organizational skills, problem-solving abilities, and a commitment to maintaining the highest standards of customer satisfaction.

• Coordinate and manage daily delivery schedules, routes, and logistics to optimize efficiency and minimize delivery times
• Monitor delivery performance metrics and analyze data to identify opportunities for process improvement
• Communicate with customers regarding delivery status, timelines, and any potential issues or delays
• Troubleshoot delivery-related problems and implement effective solutions to maintain service quality
• Maintain accurate records of deliveries, including documentation, tracking information, and customer confirmations
• Collaborate with warehouse, inventory, and customer service teams to ensure seamless delivery operations
• Utilize delivery management software and GPS tracking systems to monitor fleet performance and driver activities
• Ensure compliance with company policies, safety regulations, and delivery standards
• Handle customer inquiries and resolve delivery-related concerns with professionalism and empathy
• Prepare reports on delivery metrics, performance trends, and recommendations for operational enhancements

Qualifications

• Proven experience in delivery operations, logistics coordination, or supply chain management
• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Proficiency with delivery management software, GPS tracking systems, and inventory management platforms
• Excellent communication and interpersonal skills with the ability to interact professionally with customers and team members
• Detail-oriented mindset with strong problem-solving and analytical abilities
• Knowledge of route optimization and logistics best practices
• Ability to work independently and as part of a collaborative team
• Customer-focused approach with a commitment to service excellence
• Familiarity with fleet management and delivery performance metrics
• Preferred: Experience with supply chain operations or warehouse management systems

Benefits

• Flexible Hours
• Competitive wages
• Earn tips daily
• Paid mileage
• Employee discount on all food items
• Advancement opportunities
• Paid Training

FULL TIME DRIVERS BENEFITS (in addition to above benefits)

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)