Delivery Experience Intern

Cirrus Aircraft; Knoxville (TN); On-site; USD 28,000 - 39,000; Part time

Job summary

Cirrus Aircraft in Knoxville, TN offers a Delivery Operations Internship for aviation‑minded students. You will support day-to-day operations, assist with delivery flights, aircraft presentation, scheduling, and customer interactions while gaining hands-on experience in a global leader in aviation.

Responsibilities include recording training events, participating in safety and documentation activities, and assisting with process improvements within the Delivery Operations team.

Qualifications

• Current student pursuing a bachelor’s degree or Cirrus Fleet School.
• Current and active FAA Commercial Pilot with Instrument Rating.
• Current 1st or 2nd Class FAA Medical required.
• 500 hours total time or 100 hours in Cirrus.
• IFR in congested airspace and night flying preferred.
• Hold current and active Certified Flight Instructor-Instrument Rating.
• Junior or Senior in good academic standing.
• Proficient with MS Office (Excel/PowerPoint/Word).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Support Delivery Operations day-to-day tasks.
• Assist with aircraft delivery events, scheduling, and presentation.
• Assist with customer database transfer and flight operations.
• Document training and flight activity in records.
• Support safety, travel expense management, and process improvements.

Skills

Pilot communication

Time management

Teamwork

Attention to detail

Customer service

Education

Bachelor's degree student

FAA Commercial Pilot with Instrument Rating

Tools

Microsoft Office

Job description

Overview

The Delivery Operations Intern will gain experience in many different areas within the Delivery Operations department while gaining professional experience with a global leader in general aviation manufacturing. The Delivery Operations Intern’s primary responsibility will be supporting the Delivery Operations Team with their day-to-day responsibilities. As a very customer-facing member of the Cirrus team, this person will be expected to interact with Cirrus customers and assist as necessary. Some of the core responsibilities include; aircraft delivery event record keeping, scheduling, delivery setup, aircraft presentation, assisting with customer database transfer, and conducting delivery flights.

Ancillary duties include last-minute aircraft detailing, safety management, line service activities, flight planning and preparation, complex problem solving, mastery of subject matter material, and recommending processes improvements.

Additional duties include acting as pilot in command of Cirrus aircraft while performing 14 CFR part 91 corporate flight operations (demonstration, repositioning, and post-maintenance flights) when needed, and other similar pilot duties.

Responsibilities

• Adhere to all industry and Cirrus established safety procedures and policies when performing job duties
• Provide excellent and professional customer service
• Participate as a member of a team of professional and dedicated employees.
• Provide support through administrative processes within the Delivery Operations department.
• Develop skills vitally important in today’s fast-paced work environment including analytical skills, team-based interaction, goal setting and strategic planning, the ability to work under pressure, listening and organizational skills, among others.
• Make timely and accurate decisions regarding safety of flight.
• Meticulously record all training event activities and results in pilot training records.
• Act as pilot in command of Cirrus aircraft while performing corporate flight missions, ferry flights, internal training flights, and demonstration flights.
• Perform normal pre-flight and post flight inspections as well as clean, fuel, add oil and de-ice fluid, update chart subscriptions, etc.
• Manage travel expenses in accordance with Cirrus company policies.
• Continuous learning of the latest developments in the Cirrus Aircraft line of aircraft products.
• Provide feedback for program improvements.
• Identify needs to escalation concerns as appropriate.
• Develop effective methods of safety communication, recordkeeping, ramp operations, and fleet management for flying club functions.
• All other duties as assigned.

Additional Requirements: Must be able to pass pre-employment drug screen & background check.Must be able to complete entire duration of internship.

Qualifications

Required:

• Current student pursuing a bachelor’s degree in a relevant field and/or Cirrus Fleet School.
• Current and active FAA Commercial Pilot with Instrument Rating
• Current 1st or 2nd Class FAA Medical required
• 500 hours total time or 100 hours in Cirrus required
• IFR in congested airspace, mountain flying, extensive IMC, international flight, and night experience preferred
• Hold current and active Certified Flight Instructor-Instrument Rating
• Junior or Senior in good academic standing.
• Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet established deadlines.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively within a team environment.
• Strong attention to detail and problem-solving skills.

Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.