Delivery Engineer (Sr Business Analyst) Remote

Broadridge; Connecticut; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company seeks a Senior Business Analyst to empower clients in their digital transformation journeys. This remote role requires effective communication between technology and business, ensuring deliverables meet expectations while supporting clients through the onboarding process of digital products.

Qualifications

• 3-5 years of experience as a Senior Business Analyst.
• Experience working with clients at all levels.
• Strong skills in an agile development environment.

Responsibilities

• Gather and define client use cases and requirements.
• Facilitate configuration meetings with clients.
• Provide demonstrations and training to stakeholders.

Skills

Interpersonal skills

Presentation skills

Troubleshooting skills

Problem-solving skills

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is remote with opportunities to travel when needed to meet team members and clients in person from time to time.

You will be a part of the Broadridge Advisor Solutions team using your business analysis skills to listen to clients and translate business objectives into use cases to achieve clients' digital transformation strategies. The Sr. Business Analyst plays a critical role in supporting the business team by handling the configuration and onboarding actions for our digital products. Responsibilities include gathering and defining client use cases and requirements, facilitating demos, and consulting on best practices, scalability, and outputs. This role ensures deliverables meet client expectations while reducing time from sales to implementation.

Responsibilities

• Balance technology and business issues and communicate effectively with both technical and business stakeholders.
• Ensure digital solutions meet client needs with solid use cases and requirements.
• Facilitate configuration meetings with clients and implement product configurations.
• Document configurations to support client and internal team understanding.
• Collaborate with Solutions Architects, Analysts, and Project Managers on solution planning and delivery.
• Participate in IT meetings to share knowledge and evaluate designs.
• Act as liaison among project stakeholders to ensure understanding of requirements and solutions.
• Provide demonstrations and training to stakeholders.
• Proactively improve processes for better quality and scalability.
• Make decisions and recommendations with limited supervision.
• Conduct post-deployment lessons learned sessions for process improvement.

Qualifications / Requirements

• 3-5 years of experience as a Senior Business Analyst.
• Excellent interpersonal skills and experience working with clients at all levels.
• Strong presentation skills for technical solutions to business audiences.
• At least 3 years in an agile development environment.
• 2-3 years in web/digital solution development and delivery.
• Ability to manage multiple tasks while maintaining quality.
• Strong troubleshooting and problem-solving skills.
• Prior experience in a delivery role for SaaS solutions.

Broadridge is committed to fostering a diverse, equitable, and inclusive environment. We support our associates with the FACS model: Flexible, Accountable, Connected, and Supported. We provide equal employment opportunities and are dedicated to creating a safe and welcoming workplace for all.

If you need assistance or accommodations during the application process, please contact us at 888-237-7769 or via email.