Job Description
The following are considered minimum expectations for performance while working for Domino’s Pizza:
- Answering the phone or assisting carryout customers in a polite and courteous manner, being helpful and knowledgeable of our menu.
- Maintaining a professional appearance according to standards.
- Demonstrating customer WOW steps: 1) Apologize, 2) Give them what they want, 3) Give them something extra.
- All Pizza Makers must count pepperoni and ham on every order daily, regardless of topping amount.
- No one is allowed to clear pizzas before they are ready to be placed in the oven.
- Drivers must have $1 in coin change on every delivery.
- Drivers must say “Let me get your change” on every order, no exception.
- No one is allowed to carry more than $20 while on the clock, including personal money.
- No one is allowed to have a pocket knife or any weapon while working.
- Driver vehicles must be neat, clean, and present a positive image while working.
- Drivers are not to be routed early or checked in early from delivery.
- Pizza Makers must wash their hands prior to making products.
- Only proper procedures for products are allowed.
- Every driver must have completed Safe Delivery CBT.
- Every order must be repeated for accuracy, and the name and address confirmed.