Turn this role into an interview — a resume and cover letter built around what this employer wants.
Get past ATS filters
Job summary
A well-known pizza franchise located in Suffolk, Virginia, is seeking team members to provide exceptional customer service and ensure that pizza preparation standards are met. Responsibilities include assisting customers both in person and over the phone, maintaining cleanliness, and following strict guidelines for delivery and food handling. Ideal candidates will demonstrate a commitment to quality and customer satisfaction while adhering to all company policies.
Qualifications
Ability to communicate politely and assist customers effectively.
Demonstration of customer service excellence through specific steps.
Proper handling and preparation of pizza products.
Responsibilities
Answer phones and assist carryout customers politely.
Maintain cleanliness and proper image while working.
Follow delivery and preparation procedures accurately.
Job description
Job Description
Responsibilities
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard.
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered.
No one is allowed to clear pizzas before it is ready to place in the oven.
Drivers must have $1 in coin change on every delivery.
Drivers must say “Let me get your change” on every order NO EXCEPTION.
No one is allowed to carry more than $20 while on the clock including personal money.
No one is allowed to have a pocket knife or any weapon while working.
Driver vehicles are to be neat and clean and in positive image while working.
Drivers are not to be routed early or checked in early from delivery.
Pizza makers must wash hands prior to making products.
Only proper procedure for products is allowed.
Every driver must have done Safe Delivery CBT.
Every order is to be repeated for accuracy and name and address confirmed.