Delivery Driver(04213) - 6546 Hampton Roads Pkwy

Domino's; Suffolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading pizza delivery service in Suffolk, Virginia, is seeking a Store Delivery Expert. This role involves providing excellent customer service, adhering to specific delivery standards, and ensuring a positive image while on the job. Candidates must be courteous and knowledgeable about the menu, maintain vehicle cleanliness, and confirm order accuracy with customers. This full-time position is critical to the operations and customer experience at the store.

Qualifications

• Polite and courteous interaction with customers.
• Knowledgeable about the menu.
• Ability to follow specific delivery and product preparation protocols.

Responsibilities

• Answer phone calls and assist carryout customers.
• Ensure cleanliness of driver vehicles.
• Confirm accuracy of orders and customer information.

Skills

Customer service

Attention to detail

Communication

Job description

• Full-time
• Job Category Org: Store Delivery Expert

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed