Delivery Driver/Team Member

Chick-fil-A; New Braunfels (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Delivery tips added to payroll

Scholarship opportunities

Flexible scheduling

Advancement opportunities

Employee meal program

Job summary

Chick-fil-A is seeking a Delivery Driver/Team Member to deliver a top‑notch customer experience with a welcoming attitude. You will help uphold brand standards, present food well, and interact with guests via the delivery app in a courteous, efficient manner.

The role emphasizes safe driving, teamwork, flexibility, and the ability to lift up to 25 lbs, with on-site shifts at Chick-fil-A locations in Texas. No previous delivery experience is required, but a strong work ethic is essential.

Qualifications

• Must be at least 21 years old at hire date.
• Must have a valid state-issued driver’s license and provide a driving record on hire date.
• Must have a smartphone with data plan and GPS.
• Must be able to lift up to 25 lbs.

Responsibilities

• Deliver a quality customer experience with a friendly attitude.
• Prepare, assemble and serve products.
• Greet guests, take orders, explain and suggest menu items.
• Deliver to guest’s front door or workplace and maintain brand standards.
• Drive safely with urgency and maintain cleanliness and appearance.
• Support operations and teamwork; other duties as assigned.

Skills

Customer service

Multitasking

Teamwork

Communication skills

Honesty and integrity

Dependability

Safe driving

Job description

The role of the Delivery Driver/Team Member is to serve guests by delivering a quality customer experience with a welcoming and friendly attitude while ensuring that the food presentation, packaging and quality is top level for every Guest interaction. This role is a critical piece of our daily operation and controls the speed and friendliness of service we provide to our guests within the store and at our guest’s home and/or business. You will be a member of the Chick-fil-A family and will help uphold our high standards of presentation, service, and care. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Clear and excellent communication skills via our delivery app are paramount to help us continue to meet our guest's expectations outside of the Restaurant.

Responsibilities:

• Deliver quality customer experience. (Excellent food /Guest interactions)
• Contribute a positive attitude to staff morale
• Prepare, assemble and serve products
• Courteously greet guests, take orders, explain and suggest menu items
• Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence
• Maintain a well-groomed and clean appearance
• Must be able to stand for extended periods of time
• Deliver quality products to our guest’s front door and/or workplace
• Execute safe driving best practices when operating delivery vehicles for meal deliveries with a sense of urgency
• Ensure customer satisfaction by protecting and upholding our brand at all times as you attend to customer concerns as they arise on a delivery
• Maintain Operational Excellence in vehicles and delivery assembly area (cleanliness, speed and accuracy, taste of food, and attentive & courteous) at all times
• Other duties as assigned

Qualifications and Requirements:

• Must be at least 21 years of age upon hire date
• Must have a working smartphone with a data plan and GPS
• Must have a valid state-issued driver's license
• Must provide a Current driving record for review upon hire date
• Dependable
• Servant Spirit with a strong sense of stewardship
• Honesty/Integrity
• Ability to multi-task and work at a fast pace
• Ability to work in a Team Environment
• Ability to use good judgement while operating any company vehicle
• Display courteous, safe, and proper driving etiquette at all times
• Prior restaurant | customer service experience and delivery experience is not required but is preferred.
• Must be able to lift up to 25lbs

Our Benefits Include:

• No experience necessary
• Competitive Pay
• Delivery Tips added to payroll (Tips are never guaranteed)
• Scholarship Opportunities
• Flexible scheduling (and closed on Sundays)
• Advancement Opportunities
• Employee Meal Program

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.