DELIVERY DRIVER SUPERVISOR

General-Beverage-Sales-Co; Kaukauna (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

General-Beverage-Sales-Co is seeking a Delivery Driver Supervisor to lead and mentor the delivery team while also delivering products to accounts. The role includes training drivers, maintaining routing schedules, and ensuring accurate stock rotation and customer service.

You will ride with drivers to assess performance, update DOT files, and promote a collaborative work environment focused on safety and efficiency.

Qualifications

• Strong communication and interpersonal skills and relationship-building within the team.
• Ability to organize schedules, coordinate deliveries, and meet deadlines.
• Commitment to safety, cost control, and maintaining a collaborative team culture.

Responsibilities

• Provide job training to drivers.
• Be available at start of day to give direction and handle issues.
• Monitor drivers' performance including stock rotation, pricing, and customer service.
• Ride with drivers to evaluate performance.
• Maintain routing and schedule information by route.
• Create work schedules for sick leave, vacation, and injuries.
• Follow up on complaints with supervisors to prevent recurrence.
• Ensure program, pricing, and promotion info is shared with delivery personnel monthly.
• Update DOT Driver Files.
• Conduct growth conversations with team members.
• Foster a collaborative, open-communication team environment.
• Perform other duties as assigned by supervisor.

Skills

Communication

Team leadership

Organizational skills

Problem solving

Safety awareness

Interpersonal skills

Time management

Inclusivity

Honesty & integrity

Adaptability

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

Description

The Delivery Driver Supervisor oversees and mentors the delivery team. In addition, this position delivers products to assigned accounts and rotates and merchandises products when needed.

Requirements

QUALIFICATIONS

• Strong communication and interpersonal skills, builds relationships with team members, develops team cohesion and skills, and encourages input from all
• Robust organizational and time management ability, coordinates work schedules and deliveries, and meets deadlines
• Keen problem-solving capability, focused on increasing warehouse and routing efficiency and safety, strengthening supportive team culture and managing costs
• Self-motivated, results-driven and committed to providing best-in-class service
• Acts with honesty and transparency and treats others with respect, dignity and fairness
• Fosters an inclusive culture, building teams that are collaborative, supportive, open to different perspectives and driven to success and professional growth
• Able to reach, twist and bend, and get in and out of truck repeatedly throughout the day
• Able to lift up to 175 lbs. multiple times a day
• Can operate a 2-wheel hand cart on stairs and operate power assisted cart equipment
• Can read, write, add, subtract, multiply and divide at high school equivalency level
• Proficient using a computer or tablet and able to learn job specific programs
• Must have a valid Driver’s license Class A CDL
• Must pass a pre-employment drug screen and lift test

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Provide job training to drivers.
• Be available and accessible to assigned people at the beginning of day to provide direction, feedback and handle any issues.
• Monitor delivery persons’ efforts in stock rotation, code dates, pricing, POS placement, display building, cooler and shelf stocking, customer service and other assigned responsibilities.
• Ride with Drivers on a regular basis to evaluate overall job performance.
• Maintain updated routing and schedule information by route.
• Create work schedules related to sick leave, vacation and injuries.
• Follow up on all complaints in close coordination with the appropriate supervisor to ensure problems are solved and to prevent recurrence.
• Ensure all program, pricing and promotion information is reviewed with and given to all delivery personnel each month.
• Update and maintain D.O.T. Driver Files.
• Conduct all GB required employee growth conversations with team members (such as Performance Conversations and CNDs).
• Foster a collaborative and positive team environment, promoting open communication and knowledge sharing.
• Perform other duties as assigned by supervisor.