Delivery Driver (Part Time)

Green Thumb Industries; Westport (CT); On-site; USD 24,796 - 34,440; Full time

Job summary

Green Thumb Industries is seeking a Delivery Driver to safely transport cannabis products to customers, while upholding high standards of customer service and regulatory compliance. The role supports delivery schedules, vehicle maintenance, and professional communications with dispensaries and customers.

The candidate will load and deliver orders, manage delivery documentation, and work closely with management to ensure timely, compliant service across varying shifts.

Qualifications

• Excellent customer service skills demonstrated consistently.
• Shows initiative and a proactive attitude with independent judgment.
• Able to establish and maintain effective working relationships across teams.
• Strong listening and written/verbal communication with diverse audiences.
• Experience with POS systems.
• Understanding of cannabis laws, safety regulations, and SOPs.
• Able to follow instructions and accept constructive feedback from managers.
• Maintain professionalism and integrity, including handling confidential information.

Responsibilities

• Load the delivery van at the beginning of the day for deliveries throughout the day.
• Deliver cannabis products to customers in a timely and compliant manner.
• Maintain vehicle and perform routine maintenance tasks (changing tires, checking fluids).
• Manage documents, manifests, and delivery records for compliance and filing.
• Maintain positive relationships with dispensary staff and customers.
• Communicate promptly about issues that arise during deliveries.
• Perform other duties as assigned by management.

Skills

Customer service

Proactive attitude

Team relationships

Effective communication

POS systems

Cannabis compliance

Instruction following

Professionalism & confidentiality

Job description

The Role

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.

Responsibilities

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
• Maintain positive, professional relationships with dispensary staff
• Communicate timely and effectively when issues arise while making deliveries
• Other duties as assigned by management

Qualifications

• At least one years of professional driving experience preferred
• Must be 21 years or older
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements
• Must be and remain compliant with all legal or company regulations for working in the industry
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible, and dependable attendance
• Prior cannabis experience not required

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Prepare patient and/customer orders by moving and placing products
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas

Skills

• Consistent demonstration of excellent customer service skills
• Demonstrated initiative and proactive attitude, as well as independent judgment
• Ability to establish and maintain effective working relationships with all employees
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Previous experience with POS systems
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions

• Ability to work a 12-hour day when needed
• Patient and/or customer-facing environment
• Ability to work outdoors in varying and sometimes adverse weather conditions
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent