Delivery Driver (Part Time)

Greenthumbindustries; West Palm Beach (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Green Thumb is seeking a Delivery Driver to transport cannabis products to customers, ensuring on-time deliveries and adherence to state regulations. The role requires reliable driving, safe vehicle operation, and strong customer service skills.

You will load the delivery van, plan routes, and maintain documentation while communicating clearly with dispensaries and customers. Prior cannabis experience is not required, but reliability and professionalism are essential.

Qualifications

• Customer service experience preferred.
• Strong communication and problem-solving skills.
• Familiarity with POS systems is a plus.
• Ability to follow regulatory requirements and company policies.
• Must be reliable with good attendance.

Responsibilities

• Deliver cannabis products to customers and maintain delivery schedules.
• Load the delivery van and manage daily routes.
• Adhere to state cannabis regulations and company policies.
• Maintain documentation and ensure manifests are accurate.
• Provide professional customer service to dispensary staff and customers.

Skills

Customer service

Communication

POS systems

Reliability

Compliance knowledge

Job description

The Role

We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service standards. The role requires a passion for driving, excellent communication skills, and a commitment to reliability.

Responsibilities

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
• Maintain positive, professional relationships with dispensary staff
• Communicate timely and effectively when issues arise while making deliveries
• Other duties as assigned by management

Qualifications

• At least one years of professional driving experience preferred
• Must be 21 years or older
• Must pass required background checks, including Motor Vehicle Report (MVR) and state specific cannabis employment requirements
• Must be and remain compliant with all legal or company regulations for working in the industry
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
• Must have reliable, responsible, and dependable attendance
• Prior cannabis experience not required

Additional Requirements

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday)

• Move about the dispensary and delivery areas to fulfill work assignments and assist patients and/or customers in various locations
• Remain in a stationary position, including in a motor vehicle, to meet the needs of the business and complete delivery tasks timely
• Converse and communicate with individuals and groups of people directly
• Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
• Prepare patient and/customer orders by moving and placing products
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
• Move inventory and materials weighing up to 30 pounds independently
• Position self to move inventory and materials in storage areas

Skills

• Consistent demonstration of excellent customer service skills
• Demonstrated initiative and proactive attitude, as well as independent judgment
• Ability to establish and maintain effective working relationships with all employees
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
• Previous experience with POS systems
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures
• Be able to follow instructions as directed and incorporate constructive criticism from managers
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions

• Ability to work a 12-hour day when needed
• Patient and/or customer-facing environment
• Ability to work outdoors invarying and sometimes adverse weather conditions
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent