Delivery Driver/Material Handler

Richelieu Hardware Limited; Portland (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Delivery Driver, where you'll play a crucial role in ensuring timely and accurate deliveries. This position offers the chance to work in a dynamic environment, contributing to customer satisfaction and operational excellence. You'll be responsible for preparing and inspecting the delivery vehicle, communicating effectively with the team, and representing the company professionally. With a strong focus on teamwork and reliability, this role is perfect for those who enjoy being on the road and making a difference in customers' experiences. If you're ready to drive success, this opportunity awaits!

Benefits

Group insurance program

Employee Stock Purchase Plan

401(K) with employer matching

Paid vacation

Paid holidays

Paid sick days

Qualifications

• Must have a good driving record and no CDL license required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Deliver orders efficiently while ensuring customer satisfaction.
• Inspect and maintain truck for safe operation and compliance.
• Document deliveries and maintain communication with the company.

Skills

Excellent communication skills

Interpersonal skills

Customer service skills

Teamwork

Reliability

Tools

Forklifts

Computerized systems

Job description

Location: Portland, Oregon, United States

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 106 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Delivery Driver to join our team of professionals.

Key Responsibilities

• Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs.
• Prepare truck for operation by loading the product, securing items, and verifying the accuracy of shipping papers.
• Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind.
• Maintain communication with the company during deliveries to ensure any updated instructions are received.
• Document delivery, accuracy, and receipt of orders by the customer according to company directives and report any discrepancies.
• Maintain and monitor truck maintenance and driving record requirements, and maintain required documents for safety, security, and quality processes.
• Work with other distribution team members to ensure complete, accurate, and on-time deliveries to the company’s customers.
• Represent the company in a highly professional, safe, and cost-effective manner.
• Maintain a satisfactory driving record and comply with all DOT and other applicable regulations.
• Follow company policies and procedures.
• Increase customer satisfaction by collecting information, feedback on service, and resolving complaints per company policy; communicate information back to the company.
• Safely operate forklifts and other warehouse equipment as required.
• Perform occasional warehouse and counter duties.
• Maintain proficiency in computerized systems and other technologies as required.
• Other duties as assigned.
• Hours of operation are Monday - Friday, 8 am - 5 pm.
• Position requires lifting/pushing/carrying items up to or over 50 pounds, and potentially working around fumes, airborne particles, or toxic chemicals.

What We Are Looking For

• Must have a good driving record.
• No CDL license is necessary for this vehicle/position.
• Excellent communication, interpersonal, and customer service skills.
• Team Focused (team player).
• Dedicated/Reliable.

Compensation and Benefits

• Competitive market-based hourly rate.
• Group insurance program (medical, dental, vision, life, disability, etc.).
• Employee Stock Purchase Plan with employer matching.
• 401(K) with employer matching.
• Paid vacation, holidays, and sick days.

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