Delivery Driver Lead/Trainer Richmond Area

US Foods; Salem (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

US Foods is seeking a Delivery Driver Lead/Trainer for the Richmond area. The role involves onboarding new drivers, mentoring on safety and company policies, and ensuring timely deliveries to customers. You will conduct site visits, collaborate with warehouse teams, and support post-accident analyses to improve performance.

The position emphasizes training, safety, and customer service with opportunities for offsite development. Valid CDL A and English proficiency are required.

Qualifications

• Must hold a valid CDL Class A license with required endorsements and DOT qualifications.
• Six months of commercial driving experience or three months in food/beverage delivery preferred.
• Ability to read and communicate in English.

Responsibilities

• Conduct classroom onboarding for new drivers.
• Participate in Safety Performance Team activities.
• Train and mentor new drivers on policies and monitor compliance/performance.
• Perform customer site visits to assess delivery feasibility.
• Collaborate with Night Warehouse Supervisors on safety and demonstrations.
• Assist in post-accident ride-alongs to identify root causes and retraining needs.
• Engage in offsite training and development opportunities.
• Complete all mandated trainings, including Driver Onboarding.
• Safely drive vehicles to customers and meet delivery times.
• Unload products safely using pallet jacks or by hand and store correctly.
• Verify delivery accuracy with customers and obtain signatures.
• Handle collections/payments from customers when applicable.
• Provide professional customer service to enhance client experience.

Skills

CDL Class A license

Customer service

Safety awareness

Leadership

Communication

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BECOME A US FOODS DELIVERY DRIVER LEAD/TRAINER RICHMOND AREAReady to build a career with a company that’s leading the foodservice industry?Benefits medical, dental, vision, 401K, life insurance, strong safety culture, and much more! Excellent local leadership.US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus.Main Ingredients of the JobConduct classroom onboarding for new drivers.Participate in the Safety Performance Team and ensure that safety is a key focus.Train and mentor new drivers on company policies, procedures, and monitor compliance/performance.Perform customer site visits to determine feasibility of delivery.Partner with the Night Warehouse Supervisors on safety and visual aids/demonstrations.Perform post-accident ride-a longs with drivers to assist in identifying root cause analysis and re-training as necessary.Participate in offsite training and developmental opportunities.Must satisfactorily complete all company mandated trainings and assessments including US Foods Driver Onboarding program.Safely drive trucks to customers and meet scheduled customer delivery timesCarefully unload products from the trailer with a two-wheeler, pallet jack, or by hand and place in designated customer storage areasVerify accuracy of delivery with customers and obtain proper signaturesHandle collections and payments from customers when applicableProfessionally perform customer service responsibilities to enhance our client experiencePhysical RequirementsAbility to lift/carry/push/pull 20 to 80+ lbs. of product repetitively during each shift requiredComfortable driving and working in inclement weather conditions with frequent stops (10+ per shift) requiredWhat You Bring to the TableRegister to the FMCSA Clearinghouse*Must be at least 21 years of ageMust have valid CDL Class A issued by the state of legal residence with necessary endorsements and DOT qualificationsMinimum of six months commercial driving experience or three months commercial driving experience in the food and/or beverage delivery industry requiredAbility to operate manual transmission preferredMust be able to read and communicate in the English language - able to hold a conversation, to understand highway traffic signs and signals, to respond to official inquiries, and to enter information on reports and records.Why US FoodsUS Foods helps our customers Make It, with products and services that shape the communities where we live and work. Opportunities in our company abound for skilled, forward-thinking associates.Great drivers are crucial to the US Foods team and one of the important faces of our organization. On and off the road, our drivers strive for integrity and reliability, while building trusting relationships with customers.At the foundation of those efforts are our cultural beliefs, the pillars that define our work ethic, collaborative spirit and service. Together we help our customers make it, but we also believe in helping our drivers make it!At US Foods, we are committed to Total Rewards that respect and reward our associates for their dedication and hard work.*Registering to the FMCSA Clearinghouse is a requirement by the Department of Transportation. All Drivers are required to the Clearinghouse website and register to the new database. The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. If you have not registered to the FMCSA database, please note registration is required. Please visit https://clearinghouse.fmcsa.dot.gov/register and click GO to login. If you are able to log into login, but are having trouble with the Clearinghouse registration, see “Clearinghouse Help” field on the clearinghouse page.***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***