Delivery Driver I

Lowe's Companies, Inc.; Northborough (MA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k)

Employee Discount

Job summary

Lowe’s is hiring for a delivery associate to safely operate box trucks and deliver merchandise to customers in designated areas. You will load and secure items, use handheld tech to document deliveries, and provide excellent service while following DOT and safety guidelines.

You’ll participate in pre/post-trip inspections, coordinate with sales and service teams, and help with warehouse tasks as needed. The role offers benefits and opportunities for growth.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience operating box trucks 14,500–26,000 GVW.
• Valid DOT medical certification.
• Ability to lift up to 40 pounds with team-lift support.
• Commitment to safety and customer service.
• Able to work flexible schedules, including overtime.
• Driver license in state.

Responsibilities

• Safely operate a company delivery vehicle on scheduled routes.
• Load, secure, and unload merchandise per safety procedures.
• Provide outstanding customer service, resolve questions.
• Use handheld tech to manage routes and capture signatures.
• Perform pre- and post-trip vehicle inspections.
• Verify orders and ensure items arrive in good condition.
• Maintain compliance with policies and DOT regulations.
• Support warehouse tasks like stocking and inventory.
• Coordinate with sales, operations, and service teams.
• Communicate delivery delays or changes proactively.

Skills

Safety-conscious

Customer service

Time management

Communication

Driver license

Education

High school diploma or GED

Tools

Handheld device

Delivery management systems

Job description

Key Responsibilities

• Safely operate a company delivery vehicle to complete scheduled customer deliveries within assigned service areas.
• Load, secure, transport, and unload merchandise while following all safety procedures and DOT requirements.
• Deliver outstanding customer service during every interaction, resolving routine delivery questions and escalating issues when necessary.
• Utilize handheld technology to manage delivery routes, obtain customer signatures, and document delivery completion.
• Conduct pre-trip and post-trip vehicle inspections and promptly report maintenance or safety concerns.
• Verify order accuracy and ensure merchandise is delivered in excellent condition.
• Maintain compliance with company policies, vehicle safety standards, and applicable transportation regulations.
• Support warehouse operations as needed, including pulling, stocking, staging, and inventory-related activities.
• Collaborate with sales, operations, and customer service teams to ensure a seamless customer experience.
• Communicate proactively regarding delivery delays, route changes, or customer concerns.

Required Qualifications

• High school diploma or GED General studies or technical school graduate or equivalent years of experience in lieu of education requirement, if applicable
• Experience operating box trucks or similar commercial vehicles with a Gross Vehicle Weight (GVW) between 14,500 and 26,000 pounds.
• Ability to meet all applicable DOT requirements and maintain required medical certification.
• Ability to safely lift, carry, push, and pull merchandise weighing up to 40 pounds, with team - lift support available for heavier items.
• Strong commitment to safety, customer service, and operational excellence.
• Ability to work flexible schedules, including overtime when business needs require.
• DL NUMBER - Driver License, Valid and in State

Preferred Qualifications

• Previous route delivery, final- mile delivery, or customer facing delivery experience.
• Experience operating forklifts, order pickers, pallet jacks, or other material handling equipment.
• Retail logistics, or warehouse experience.
• Experience using handheld mobile technology and delivery management systems.

Pay Range: $22.05 - $27.25 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

' Pay Range: $22.05 - $27.25 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.