Delivery Driver - Full-Time

Renew Cannabis Co.; Melrose Park (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Flexible schedules

Employee discount

Swag

Job summary

Ascend Wellness Holdings, Inc. is seeking a Delivery Driver in Illinois to provide a professional cannabis delivery experience for customers and patients. You will review orders, handle cash, and maintain product knowledge while complying with all state regulations.

Responsibilities include delivering on time, communicating with dispensary staff, and assisting with inventory during downtime. A valid license and clean driving record are required to ensure safe, compliant service across shifts and

Qualifications

• Must be 25 years or older and pass pre-employment screenings.
• Must have and maintain a clean motor vehicle driving record in compliance with company standards.
• Must have a valid driver's license.
• Must be willing to work weekends, days, night shifts.
• High school diploma or general education degree (GED).
• Retail experience preferred, cannabis retail experience a plus.
• Cannabis POS software experience is a plus.
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Must be able to obtain and retain a Registered Agent Card issued by the state of operation.
• Must have excellent organization and time management skills.
• Must be focused, and pay close attention to detail.
• Must be able to internalize training and follow instructions.
• Must be able to communicate clearly and effectively.

Responsibilities

• Deliver items to customers, patients, in a safe, timely manner.
• Review orders before and after delivery to ensure accuracy and customer satisfaction.
• Maintain positive professional relationships with dispensary staff.
• Communicate effectively when issues arise during deliveries.
• Explain cannabis products to guests when necessary and professionally.
• Handle cash transactions with basic math skills and provide accurate change.
• Operate a cannabis POS system and cash register in a regulated setting.
• Provide exceptional customer service by phone, text and in person.
• Assist dispensary staff with inventory and back‑stock tasks during downtime.

Skills

Cash handling

Customer service

Basic computer skills

POS experience

Communication

Time management

Attention to detail

Compliance knowledge

Cannabis product knowledge

Education

High school diploma or GED

Tools

Cannabis POS software

POS system

Job description

JOB SUMMARY

The Delivery Driver will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance is necessary for this role. The Delivery Driver will deliver items to customers, patients, in a safe, timely manner. This Delivery Driver will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. The Delivery Driver is responsible for a skillset of product knowledge, customer service, basic computer skills, and cash handling experience.

PRIMARY RESPONSIBILITIES

• Interpret and execute state laws and regulations required when delivering medical cannabis
• Manage documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing
• Maintaining positive professional relationships with dispensary staff
• Timely and effective communication when issues arise while making deliveries
• Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
• Basic math skills with the ability to manage cash transactions
• Receive cash payments and make accurate change
• Professional knowledge and working experience of cannabis products from a regulated retail dispensary or medical distribution center
• Computer skills working within a POS system as well as cash register and payment processing
• Provide exceptional customer service by phone, text and in person
• Develop and maintain rapport with customers
• Ensure customer and patient concerns and/or questions are addressed, answered promptly, efficiently, and communicated to the Dispensary
• Obey all traffic laws and operate vehicles in a safe and legal manner
• Maintain a positive work environment conducive to trust and respect
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• During "down time" between deliveries, assist Dispensary staff with inventory, organizing back stock, cleaning, updating website and on‑line menus and other tasks as needed

JOB REQUIREMENTS

• Must be 25 years or older and pass any and all required pre‑employment screenings
• Must have and maintain a clean motor vehicle driving record in compliance with company standards throughout employment
• Must have a valid driver's license
• Must be willing to work weekends, days, night shifts
• High school diploma or general education degree (GED)
• Retail experience preferred, cannabis retail experience a plus
• Cannabis point of sale (POS) software a plus
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to obtain and retain a Registered Agent Card issued by the state of operation
• Must have excellent organization and time management skills
• Must be focused, and pay close attention to detail
• Must be able to internalize training and follow instructions
• Must be able to communicate clearly and effectively

PHYSICAL DEMANDS

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

BENEFITS

We offer great perks, including flexible schedules, a generous employee discount and swag.

WORK SCHEDULE

Part‑Time works 15‑29 hours a week. *Must be flexible to work weeknights and have open availability on Weekends.

EEO STATEMENT

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.