Scandinavian Designs - Dania Furniture
Delivery Driver
Location: 319 West Riverside Dr., Spokane, WA
Job Type: Full-time (40 hours/week), Non-Exempt
Pay: $23 per hour
CDL Class C preferred but not required. We pay for the DOT Medical Card.
All applicants must satisfactorily complete pre‑employment drug screen, physical (obtain DOT Medical Card), background check, and motor vehicle record check.
What You Will Be Doing
- Be the Face of Our Brand to customers for in‑home and on‑site furniture delivery and assembly. Included and not limited to:
- Deliver exceptional customer service and experience.
- Act as the Brand Ambassador while on the road and during deliveries for Scandinavian Designs | Dania Furniture.
- Provide friendly, courteous, and efficient service when delivering high‑quality products to customers' homes and businesses.
- Be proactive to bring solutions including furniture assembly or repairs and other added‑value services as needed.
- Develop and maintain comprehensive product knowledge to assist customers effectively.
- Drive large box trucks safely and courteously, following all traffic laws and company safety procedures.
- Maintain a timely delivery schedule, contacting customers via phone, email, or text to confirm delivery details.
- Inspect delivery vehicles pre‑ and post‑trip and as directed to ensure all vehicles are in top condition.
- Maintain accurate delivery logs and records; continuously partner with the Transportation team and adhere to Department of Transportation regulations, including Hours of Service (HOS).
- Guarantee that all products are transported and delivered safely and professionally, including:
- Following all safety procedures during loading, unloading, and transport of merchandise.
- Safely loading and unloading merchandise, ensuring it is in perfect condition.
- Assembling furniture, affixing tickets, and properly preparing merchandise in the delivery staging area.
- Reviewing and verifying invoices and purchase requests for accuracy.
- Maintaining an accurate inventory to ensure efficient flow of merchandise.
- Removing all packaging materials and debris, ensuring a clean and tidy delivery for customers.
- Go the extra mile during deliveries and at the warehouse and showrooms by assisting with showroom changes, tagging merchandise, and maintaining displays for a clean and orderly environment.
- Greet clients and answer phones promptly, professionally, and politely. Develop and maintain comprehensive product knowledge to assist customers effectively.
- May require driving long distances, with infrequent overnight stays (Per Diem provided when applicable).
Who You Are and Must
- 1–3 years of successful experience in customer‑facing roles.
- Valid state‑issued driver's license required.
- Must be at least 21 years of age.
- CDL preferred but not required.
- Employment depends on maintaining all DOT and driving certifications if applicable to the location.
- Ability to lift and carry 75 lbs. unassisted regularly and assemble furniture.
- Excellent communication skills, ability to read invoices and utilize systems to better serve customers.
- Proficiency in using a hand truck, understanding basic assembly, and safely operating small power tools.
- Willingness to obtain forklift certification (required at some locations).
- Working hours will include weekends and holidays and will require flexibility.
- Occasional overtime and weekend work and travel to other locations.
- Must successfully complete pre‑employment screenings: drug screen, physical (including DOT Medical Card), background check, and motor vehicle record check.
- Position is subject to random and post‑accident drug screening.
- Position requires signing a nondisclosure agreement.
Education
- High School diploma or equivalent GED; 2+ years’ work experience driving is a plus.
Benefits
- Health benefits (opt‑in Dental and Vision, possible Health Savings Account)
- 401(k)
- Work‑life balance
- Paid Time Off (PTO)
- Regular schedule
- Generous merchandise discounts
- Pet Insurance
- Tuition Assistance
- Benefits eligibility depends on scheduled hours.
We are an equal‑opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
We support the hiring of veterans. Please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for our veteran hiring process.