Delivery Driver

Edward Don & Company; Santa Rosa (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Driver to join their team. In this role, you will navigate daily routes, ensuring timely deliveries while managing customer relations and handling products safely. Your responsibilities will include loading and unloading products, verifying deliveries, and maintaining communication with departments regarding routing and safety. This full-time position offers an opportunity to work in a dynamic environment where your contributions will directly impact customer satisfaction and operational efficiency. If you have a passion for driving and customer service, this is the perfect opportunity for you.

Qualifications

• High School diploma or GED required.
• One-year route delivery experience preferred.

Responsibilities

• Run daily routes efficiently and unload products at designated locations.
• Verify deliveries and handle customer complaints professionally.

Skills

Customer relations

Problem-solving

Route management

Vehicle operation

Communication skills

Inventory control

Education

High School diploma or GED

Job description

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Job Summary

All drivers run daily routes with frequent stops and are required to load packages onto hand trucks and unload product at each stop on the assigned route in the order designated by the Transportation Department Manager. The candidate will operate successfully in a cross-dock model, picking up a loaded truck from a nightly delivery at the assigned loading dock and returning the empty truck back to the lot at the end of the route. May be required to assist with loading trucks, palletizing product, and other duties as assigned by Supervisor or Manager.

Responsibilities

• Provide technical, customer relations, and personnel management for major programs and projects.
• Run routes efficiently, meeting or exceeding designated route times.
• Unload product from trailer, using hand or hand cart, and place in designated customer storage areas. May include transporting product down ramps, stairs, or docks, in all weather conditions.
• Frequently lift, push, or move product weighing 1-75 pounds, up to 100 pounds; reach up to 72” to stack/unstack pallets and use a hand cart; bend and twist during loading/unloading and retrieving items from trailers.
• Verify delivery with customers, obtain signatures, and contact management for invoice discrepancies. Communicate errors/returns.
• Report if a customer does not receive their full order (shorts).
• Handle customer complaints professionally.
• Properly handle company equipment, follow safety rules, and perform pre-trip inspections in accordance with DOT regulations and company policies.

Qualifications

Education

• High School diploma, GED, or equivalent.

Experience

• One-year route delivery experience or relevant driving background with a straight truck.
• Valid Commercial Driver’s License – Class B (Class A preferred).
• Ability to read and understand English.

Skills

• Operate vehicle safely in various traffic and weather conditions.
• Meet or exceed productivity and case per error goals.
• Strong customer relations and problem-solving skills.
• Plan and organize work independently.
• Knowledge of product and inventory control techniques.
• Maintain communication with departments regarding routing, safety, and customer issues.
• Effective communication and basic arithmetic skills; experience handling money is a plus.
• Customer loyalty building, managing work, adaptability, trust-building, follow-up, and communication skills.

Other Information

• Frequent lifting of up to 50 lbs., infrequent lifting to 80 lbs.
• Ability to climb on/off truck, and perform bending, squatting, pushing, and pulling.
• Work in confined spaces.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Wholesale