Delivery Driver

The Sherwin-Williams Company; Richmond (VA); On-site; USD 18,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Driver to deliver products from Sherwin-Williams stores to customers in the Richmond, VA area. You will load orders, follow routes, and ensure timely, safe deliveries while maintaining vehicle and equipment.

This role emphasizes excellent customer service and accurate documentation. Ideal candidates will have a valid driver’s license, be able to lift heavy loads, and be available for evenings and weekends.

Qualifications

• Must be at least 21 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must work evenings and weekends as scheduled.
• Internal Sherwin-Williams employees must have a rating of at least 'meets expectations'.
• Must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Deliver products to customers from Sherwin-Williams stores using company vans or pickup trucks.
• Ensure deliveries are complete, packed correctly, and delivered safely to the correct customer.
• Maintain the store vehicle and report repair needs to the supervisor.
• Provide excellent customer service and handle customer questions or complaints.
• Adhere to routes and time schedules; follow transportation laws and maintain safe driving records.
• Prepare reports and other delivery-related documents.
• Operate equipment such as cars, trucks, forklifts, etc.
• Perform warehouse duties and assist with tinting and mixing customer orders.

Skills

Customer service

Bilingual

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Hand trucks

Job description

SWDS Drivers are responsible for delivering products to customers from Sherwin-Williams stores using Company vans or pickup trucks. Drivers ensure deliveries are complete, packed correctly, and safely delivered to the correct customer. Drivers are accountable for customer satisfaction and for transporting items in a safe, timely manner.

The individual selected for this role will be expected to work out of Store #703635, located at: 2313 W. Cary St., Richmond, VA 23220

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure deliveries are prepared to meet customer requirements in the most efficient manner
• Load customer orders properly on the truck
• Ensure appropriate forms are completed
• Load, transport, and deliver items to customers in a safe, timely manner
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Provide excellent customer service, answer questions, and handle complaints from customers
• Adhere to assigned routes and following time schedules
• Abide by all transportation laws and maintain a safe driving record
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.
• Perform other tasks in the store, including warehouse duties, tinting, and mixing customer orders and waiting on customers

Minimum Requirements:

• Must be at least twenty-one (21) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.)
• Have previous work experience selling paint and paint-related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish