Delivery Driver

NABIS; Emeryville (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading cannabis wholesale platform is seeking a Delivery Driver to manage local product deliveries and warehouse transfers within California. The ideal candidate will possess strong customer service skills, a clean driving record, and the ability to operate Class C vehicles. The position offers competitive pay starting at $23 per hour, along with benefits such as medical and dental insurance.

Benefits

Competitive pay starting at $23 per hour

Medical/Dental/Vision benefits for full-time employees

Energetic work culture

Qualifications

• Must currently own a smartphone and learn new technologies quickly.
• Professional appearance, punctuality, and positive attitude required.
• 1+ year of customer service experience preferred.
• 2+ years of driving experience required.

Responsibilities

• Operate Class C vehicles and deliver time-sensitive packages.
• Communicate effectively with support teams for completion of deliveries.
• Ensure compliance with company security protocols and regulations.

Skills

Customer service experience

Communication skills

Problem-solving skills

Time management skills

Driving skills

Job description

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch cofounder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world.

WHY YOU'LL LOVE WORKING AT NABIS!

• Competitive pay starting at $23 per hour, paid weekly.
• Medical/Dental/Vision is offered to all full-time employees.
• Well-rounded co-workers and teammates that are all striving towards the same goal. Nabis maintains a fun and energetic culture!

The Role

Our Delivery Drivers at Nabis are tasked with completing local product deliveries, as well as long-haul warehouse transfers within California. As a Delivery Driver, you will be responsible for cultivating and maintaining a positive relationship with vendors & customers, and being a knowledgeable steward for policies & regulations, while efficiently transporting and delivering products and providing top-notch customer service. In this job, everyone should be happy to see you!

We are seeking employees that are professional, cheerful, and proactive. The ideal candidate will have experience in customer service, be punctual, trustworthy and comfortable with the responsibility of delivering valuable products. This person must be experienced with operating large vehicles and have a clean driving record.

Responsibilities:

• Ability to operate all Class C vehicles, including but not limited to light box trucks
• Securely deliver time-sensitive packages to local retailers and facilities
• Load and unload product into vehicles upon start and end of each shift
• Conduct pre-trip vehicle inspections at the start of every shift
• Inspect and care for packages while in transit, and carefully handle company vehicles
• Ensure the customer correctly signs off on all required paperwork
• Apply problem-solving skills to resolve issues that arise upon delivery
• Communicate effectively with order support teams to ensure successful completion of scheduled deliveries and payment pickups
• Relate all relevant feedback from customers to management for improvements to efficiencies and customer experience
• Act as brand ambassador and answer questions from customers
• Always provide the highest level of service and be knowledgeable about Nabis
• Comply with company security protocols, DOT regulations, CA Department of Cannabis Control regulations, and all company policies/procedures

Qualifications:

• Must currently own a smartphone and be able to learn new technologies quickly and effectively
• Exceptional communication and customer relation skills
• Outstanding problem-solving and time management skills
• Must be an adept driver and always abide by all traffic rules
• Professional appearance, punctuality, and a positive attitude
• Professionalism, patience, and a process-driven approach
• Ability to work occasional evening and weekend shifts
• Ability to lift 50 lbs., bend, stretch, and twist
• Must be over the age of 21
• 1+ year of customer service, sales, or account management experience is strongly preferred
• 2+ years of occupational driving experience
• Valid CA driver's license which will be required to be with you at all times during shifts
• A clean driving record (no DUIs and no more than 1 point on driving record)

Nabis is an Equal Opportunity Employer. We are seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.