Delivery Driver

Paycom - ATS; Ashland (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid leave

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k

Tuition reimbursement

Job summary

TSRC, Inc. in Ashland, VA is seeking a Delivery Driver to support daily routes from our Ashland facility. You will deliver all outgoing orders, load and secure cargo, and maintain accurate delivery records using Jump Track on a company tablet.

The role emphasizes timely, friendly service, safety, and adherence to all company policies. The position requires a valid driver’s license with a clean record; CDL is optional depending on vehicle type.

Qualifications

• Valid Driver's License with a clean driving record. CDL credentials if needed for the type of vehicles assigned to the route.
• High School Diploma is preferred, but not required.

Responsibilities

• Deliver all outgoing orders to customers via their route.
• Load and unload orders per daily manifest and ensure proper paperwork.
• Ensure load security and prevent shifting during transport.
• Use Jump Track software/tablet to collect Proof of Delivery information.
• Maintain vehicle safety and cleanliness and report issues to supervisor.
• Provide excellent customer service and handle special requests as needed.
• Maintain records and complete required paperwork accurately.

Skills

Customer service

Communication

Time management

Basic math

Follow directions

Independent work

Education

High School Diploma

Tools

Jump Track software

Tablet use

Job description

Job Details

Job Location: Ashland Office - Ashland, VA 23005, Position Type: Full Time, Salary Range: $19.00 - $21.00 Hourly, Job Shift: Day, Delivery Driver - Ashland, VA

POSITION SUMMARY

Responsible for delivering all outgoing orders on their route from designated delivery facility to the customer and providing timely, friendly service.

POSITION EXPECTATIONS

• Collect, check, and load all the day's orders listed on their daily delivery manifest.
• Check all paperwork against Jump Track manifest and determine best route order.
• Check and load all outgoing bulk paper and water jugs.
• Ensure load is secure, cannot shift and will not fall over during transportation.
• Audit any outgoing White Glove orders and request changes as necessary.
• Mark all problems on the daily PDL and return to Customer Service for follow-up.
• Deliver all outgoing product to our customers and handle open pick-up requests.
• Maximize route and delivery efficiency while providing excellent customer service.
• Use Jump Track delivery software and tablet to collect Proof of Delivery information for all items delivered or picked-up.
• Maintains compliance with all company guidelines and company established delivery standards.
• Keep Customer Service and Driver Supervisor apprised of special situations that arise throughout the day.
• Field calls from Customer Service and Management and make accommodations for special requests as necessary.
• Process all customer returns and undelivered items nightly.
• Palletize all empty water jugs, used toner cartridges, and returned merchandise in accordance with local policies.
• Report any undelivered orders and pick-up issues to Supervisor.
• Keep up with general paperwork requirements.
• Maintain up-to-date Vehicle checklist and report problems to Supervisor.
• Submit all water spiffs, productivity reports, etc. in a timely manner.
• Maintains customer confidence and protects operations by keeping information confidential.
• Understands all company safety guidelines and protocols outlined in the Safety Handbook.
• Follows up on vehicle maintenance and inspections according to federal, state and company guidelines.
• Monitors personal GEO Tab statistics behavior and maintains safety compliance standards. Fully understands all company safety protocols.
• Maintains a safe and clean vehicle and working environment by complying with policies, procedures, and regulations.
• Meets company standards for attendance and punctuality.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications: MINIMUM QUALIFICATIONS & SKILLS

Education, Certifications and /or Licenses:

• Valid Driver's License with a clean driving record. CDL credentials if needed for the type of vehicles assigned to the route.
• High School Diploma is preferred, but not required.

Experience:

• 3 years prior delivery route experience in a customer facing role is preferred, but not required.

Knowledge/Skills:

• Well-rounded knowledge of small package delivery in a commercial environment, procedures, and truck maintenance.
• Basic math and computer skills.
• Strong oral and written communication skills. Able to exchange information with other.
• Ability to understand and follow direction.
• Ability to use basic warehouse tools and equipment.
• Be able to prioritize duties to meet daily company standards.
• Focused on detail oriented tasks.
• Able work independently and/or collaboratively within a team.
• Manage and organize time to meet objectives and deadlines.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Lives and leads by TSRC's values and serves as an example of the best we want to see in our team.
• Able to interact professionally with customers, vendor partners, and fellow employees.
• Highly motivated to learn and grow - self-directed and proactive.
• Reliable and responsive.
• Demonstrate honesty, integrity, and conscientiousness – care about doing the right thing, not the easy thing.
• Possess a positive attitude.
• Innovative mindset – demonstrate flexibility and problem-solving skills when met with challenges.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Ascending/descending ladders, stairs, scaffolding and ramps.

Perform activities such as balance, bend/stoop, crouch, kneel, push/pull, reach, squat.

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

Remaining in a stationary position, often standing or sitting for prolonged periods.

Moving about to accomplish tasks or moving from one worksite to another.

Adjusting or moving objects up to 2,000 pounds in all directions using proper lifting technique and equipment.

Ability to lift up to 100lbs unassisted.

Repeating motions that may include the wrists, hands and/or fingers.

Operating machinery and/or power tools.

Operating motor vehicles or standard warehouse material handling equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS AND ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.

While performing the duties of this job, the associate regularly works in a fast-paced, noisy, non-temperature controlled environment, varying between internal warehouse environments, delivery vehicles, outdoors, and internal/external customer locations.

The Supply Room is a business-to-business distributor of office supplies, furniture, coffee and breakroom products, janitorial and cleaning supplies, promotional products, and technology solutions to customers seeking customized workplace solutions and personalized service. We are the region’s largest independent office supply dealer with ten locations in Virginia and Maryland. A family-owned and operated company since 1951, TSRC, Inc. is dedicated to supporting our team members and the communities in which we serve.

Available benefits include:

• paid leave and holidays
• medical, dental, vision, and life insurance coverage
• short and long term disability coverage
• 401k with a corporate match
• tuition reimbursement for career development courses

TSRC, Inc. is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability or veteran status.

If you are a qualified individual with a disability, or a disabled veteran, you have the right to request an accommodation if you are unable, or limited in your ability, to use or access our online application system. To request accommodation, please contact Human Resources at [phone].

TSRC, Inc. maintains a drug free workplace.