Delivery Director

Ladders; United States; Remote; USD 178,000 - 245,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Job summary

Ladders is seeking a Delivery Director to lead end-to-end delivery of large-scale enterprise transformation programs for US-based clients. The role emphasizes strong execution across scope, schedule, budget, and quality, with close collaboration with C-suite stakeholders and cross-functional teams.

Remote role for US-based candidates, with no visa sponsorship. Requires 12+ years in supply chain transformation and PM leadership, plus deep SaaS/Cloud deployment experience.

Qualifications

• 12+ years leading complex supply chain transformation programs.
• 12+ years of project/program management in enterprise software or top-tier consulting firms.
• Proven track record with multi-million-dollar SaaS/Cloud deployments.
• Deep expertise in Demand Planning and S&OP.
• Experience managing C-suite client relationships.

Responsibilities

• Lead end-to-end delivery of complex enterprise transformation programs, ensuring timely, budget-compliant, and quality outcomes.
• Create and refine program plans to align with evolving client needs and environments.
• Ensure adherence to methodologies, security standards, and compliance protocols.
• Document program performance insights and lessons learned to enhance team knowledge.
• Serve as the trusted interface for executive stakeholders, managing expectations and deliverable status.
• Proactively identify and mitigate project risks, driving urgency in project escalations.
• Oversee financial governance aspects of client engagements, including P&L management and budget tracking.

Skills

Leadership

Stakeholder management

Program management

Risk management

Financial governance

SaaS/Cloud deployments

Education

Bachelor's degree in Supply Chain / related field

Master's degree preferred

Tools

SaaS/Cloud platforms

Job description

For our client, we are seeking a Delivery Director to join the team of a leader in the Business Services space.
This leader will oversee end-to-end delivery of complex enterprise transformation programs, ensuring strong execution across scope, schedule, budget, and quality. The role requires close partnership with executive stakeholders and cross-functional teams to keep client engagements aligned to evolving needs. You will also drive risk management, financial governance, and continuous improvement across large-scale program delivery.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $178,283 – $245,140 annually

Responsibilities

• Lead end-to-end delivery of complex enterprise transformation programs, ensuring timely, budget-compliant, and quality outcomes.
• Create and refine program plans to align with evolving client needs and environments.
• Ensure adherence to methodologies, security standards, and compliance protocols.
• Document program performance insights and lessons learned to enhance team knowledge.
• Serve as the trusted interface for executive stakeholders, managing expectations and deliverable status.
• Proactively identify and mitigate project risks, driving urgency in project escalations.
• Oversee financial governance aspects of client engagements, including P&L management and budget tracking.

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Research, Information Systems, or a related quantitative field required; Master's degree preferred.
• 12+ years of experience leading complex supply chain transformation programs and managing C-suite client relationships.
• 12+ years of project/program management experience in enterprise software or top-tier consulting firms.
• Proven track record with multi-million-dollar SaaS/Cloud software deployments, particularly with comparable platforms.
• Deep expertise in enterprise supply chain processes like Demand Planning and S&OP.

Benefits

• Participate in medical and retirement benefits programs.
• Access to additional company-sponsored benefits.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.