Delivery Director

o9 Solutions, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 178,000 - 245,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Job summary

o9 Solutions, Inc. seeks a Delivery Director to lead end-to-end digital transformation programs on the o9 Digital Brain platform.

You will oversee budgets, schedules, governance, and resources across large enterprise engagements, coordinating client leadership, system integrators, vendors, and internal teams. As the primary delivery lead, you will manage executive client relationships, drive program profitability, and expand o9’s footprint across enterprise accounts while ensuring on-time

Qualifications

• 12+ years of experience leading complex supply chain transformation programs.
• 12+ years of project/program management in enterprise software/vendor or consulting.
• Proven track record of multi-million-dollar SaaS/Cloud deployments (e.g., o9 Solutions, SAP, Oracle).
• Strong executive communication and stakeholder management at C-suite level.

Responsibilities

• Lead end-to-end delivery of complex enterprise programs on the o9 platform, on time and within budget.
• Serve as primary interface for C-level client stakeholders regarding deliverables, scope, status, and sign-offs.
• Oversee financial governance: P&L, budget tracking, and invoicing; drive profitability and expansion opportunities.
• Direct cross-functional teams including client, SI, and vendor partners; manage risk and escalations.

Skills

Executive Communication

Partner Orchestration

Commercial Acumen

Problem Solving

Education

Bachelor’s degree in Supply Chain Management

Master’s degree (MS or MBA) in related field

Job description

## Delivery DirectorApply: Dallas, Texas, United States: Works From Home - Vermont: Works From Home - Maryland: Works From Home - Rhode Island: Works From Home - Nebraska: Full time: Posted Today: JR102925**Transforming the Future of Enterprise Planning**At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.We are seeking a driven, strategic, and experienced Delivery Director to lead end-to-end digital transformation programs on the o9 Digital Brain platform. In this role, you will be responsible for overall program management—spanning budgets, schedules, governance, and resource allocation across high-impact enterprise engagements. You will lead cross-functional project teams comprising client leadership, system integrators, partners, and o9 experts to deliver exceptional business value. As the primary delivery lead, you will manage executive client relationships, navigate complex scope trade-offs, drive program profitability, and expand o9’s footprint across enterprise accounts. **What you’ll do...****Program Delivery & Execution*** Lead end-to-end delivery of complex enterprise supply chain transformation programs, ensuring projects are delivered on time, within budget, and to the highest quality standards.* Create, execute, and continually refine detailed program plans to adapt to evolving client requirements and business environments.* Ensure strict adherence to o9 implementation methodologies, security standards, compliance protocols, and operational policies.* Assess program performance, harvest implementation insights, and document lessons learned to elevate institutional knowledge across the delivery organization.**Executive Client Relationship & Stakeholder Management*** Serve as the primary trusted interface for C-suite and VP-level client stakeholders regarding deliverables, scope, status reporting, and formal sign-offs.* Build and nurture strong, long-term relationships across business, operations, and IT functions at client organizations.* Manage scope and deliver strategic trade-off recommendations balancing timeline, budget, and business impact.* Proactively identify, monitor, and mitigate project risks tied to scope, user adoption, integration, and business value realization.* Lead project escalations with urgency, clarity, and effective resolution strategies.**Financial & Operational Governance*** Oversee all financial aspects of client engagements, including P&L management, budget tracking, margin optimization, revenue recognition, and timely invoice approvals.* Identify and cultivate new business expansion opportunities within accounts in close partnership with the o9 Client Manager.* Author, negotiate, and execute Statements of Work (SOWs), Change Orders, and strategic proposals for incremental scope and services.**Team Leadership & Partner Orchestration*** Direct, motivate, and align cross-functional project teams made up of client teams, o9 solution architects, software vendors, and Global System Integrator (GSI) partners.* Manage resource requirements, onboarding, allocation, and team roll-off schedules across the engagement lifecycle.* Conduct performance reviews, mentor junior delivery staff, and provide continuous coaching and career development opportunities for team members. **What you’ll have...****Education*** **Required:** Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Research, Information Systems, or a related quantitative field.* **Preferred:** Master’s degree (MS or MBA) in Supply Chain, Business, or Technology Management.**Experience*** **12+ years** of professional experience leading complex supply chain transformation programs and managing high-stakes client relationships.* **12+ years** of project/program management experience within an enterprise software vendor, top-tier management consulting firm, or global enterprise.* Proven track record of managing multi-million-dollar enterprise SaaS/Cloud software deployments (e.g., o9 Solutions, Blue Yonder/JDA, Kinaxis, SAP IBP, Oracle, SAS).* Deep operational or consulting expertise in enterprise supply chain processes (e.g., Demand Planning, Supply Planning, IBP/S&OP, Control Tower, or Merchandising/Retail Planning).**Skills & Core Competencies*** **Executive Communication:** Exceptional presentation, negotiation, and executive presence with a demonstrated ability to influence C-level stakeholders.* **Partner Orchestration:** Proven ability to lead integrated delivery teams alongside major Global System Integrators (GSIs) and third-party vendors.* **Commercial Acumen:** Strong expertise in SOW authoring, contract management, risk mitigation, and commercial growth within existing accounts.* **Problem Solving:** Advanced ability to balance tactical delivery realities with strategic long-term client outcomes.This position at o9 Solutions has an annual salary range of $178,283-$245,140. Additionally, you may be eligible to participate in our medical, retirement, and other company-sponsored benefits.