Delivery & Customer Success Manager (Hybrid: Houston, TX)

Halliburton; Houston (TX); Hybrid; USD 30,000 - 85,000; Full time

Job summary

A leading company in the oil and gas sector is seeking a dynamic individual to transform industry practices by managing advanced systems and enhancing operational efficiencies. You will join a collaborative DevOps team focusing on technical requirements and customer success, while also utilizing a robust tech stack including Azure DevOps and Microsoft Project. This hybrid position offers flexibility and the exciting opportunity to drive innovation in a rapidly evolving industry.

Qualifications

• Excellent communication skills capable of tailoring information for diverse audiences.
• Experience in project management and coordinating deployment plans.
• Familiarity with SDLC, Git, CI/CD.

Responsibilities

• Collaborate within a DevOps team to manage deployment plans and drive customer success.
• Analyze system scope and objectives for managing customer requirements.
• Manage 24/7 support teams to improve system uptime and reliability.

Skills

Project Management

Communication

Technical Skills

Deployment Management

Customer Requirements Management

Tools

Microsoft Project

Azure DevOps

Service Now

Data Dog

Docker

Kubernetes

Azure Infrastructure

Job description

This role presents a unique opportunity to transform the oil and gas industry by transitioning customers to advanced systems and diving deep into technical requirements. As a crucial member of our team, you will address some of the industry's most demanding challenges, enhancing operational efficiency, reducing costs, and maximizing system reliability. If you are a creative, dynamic, passionate, and data-driven individuals who can effectively communicate and influence the team to deliver top-tier technology- we highly encourage you to apply now!

• Pay Rate:$145.00/hour depending on experience
• Assignment Length: 1 year with the possibility of extension or conversion based on performance and other factors.
• Shift Details: Monday - Friday | 8:00 am - 5:00 pm
• Location: This is a hybrid role in which you will be expected to work at the Houston North Belt Campus 1-3 times per week.

Responsibilities:

• Collaborate within a DevOps team to manage deployment plans, coordinate among internal teams, and drive customer success.
• Analyze and define system scope and objectives for transitioning and managing customer requirements under general supervision.
• Select and implement technologies, design strategies, troubleshoot, and document system architecture.
• Develop test strategies for automated regression testing of systems.
• Engage in projects of moderate scope and complexity, contributing to the development of assignments and schedules.
• Manage 24/7 support teams, coordinate on-call schedules for onshore and offshore resources, and improve system uptime and reliability.

Authority Level:

• Utilize technical skills to manage and transition customer requirements.
• Influence technology selection and system design.
• Lead troubleshooting efforts and document system architecture.
• Develop and implement system validation strategies that align with customer requirements.

Skills/Qualifications:

• Excellent communication skills with executive presence, capable of delivering thoughts succinctly and tailoring information for the audience.
• Experience in project management and coordinating deployment plans.
• Familiarity with the Software Development Lifecycle (SDLC), Git, Continuous Integration / Continuous Deployment.
• Experience in managing 24/7 support teams and coordinating on-call schedules for onshore resources, focusing on improving system uptime and reliability.

Tech Stack:

• Microsoft Project
• Azure DevOps
• Service Now
• Data Dog
• Kubernetes in cloud, Docker/Rancher on development machine
• Azure Infrastructure
• ArgoCD

Halliburton is an innovative leader in the oilfield services industry, providing products and services for the ever-evolving needs of the energy sector.

Since starting out over a hundred years ago, Halliburton’s path to success has been built on growth. Today, with over 50,000 employees worldwide and 1500 new openings every year, our talent needs have never been greater.

That’s why Halliburton has partnered with Talent Solutions to meet their ongoing contingent staffing needs. If you want to grow your career alongside an industry leader thatis changing the world of energy, then we look forward to connecting with you inside our Halliburton Contingent Workforce Network – your gateway to meaningful work opportunities all in one place.

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