Delivery Courier (Driver)

PharmaLogic; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

PharmaLogic in Austin, TX is seeking a delivery driver to support nuclear pharmacy operations. The role focuses on timely delivery, safe handling of products, and exceptional customer service to hospitals, clinics, and medical facilities.

You will unload, document, and coordinate returns while maintaining vehicle and route readiness in a fast-paced environment. Qualifications include a high school diploma or equivalent, a valid driver’s license, a clean driving record, and flexibility to work

Qualifications

• High school diploma or equivalent and a valid driver’s license.
• Clean driving record required.
• Plan routes efficiently and drive safely in all weather.
• Work varied shifts including early mornings, evenings, weekends and holidays.
• Strong customer service and communication skills; good judgment.
• Prior driving, delivery, or customer service experience preferred.
• May pass physical fitness assessment.
• DOT training and certification may be required.

Responsibilities

• Ensures timely delivery of nuclear pharmacy products to customers on predefined routes.
• Unloads products per client specifications and provides excellent service.
• Acts as a customer service liaison; reports complaints or requests promptly.
• Accepts returns when applicable; handles disposal of radioactive materials per procedure.
• Completes delivery and returns paperwork accurately.
• Maintains cleanliness of delivery vehicles and stocks supplies as needed.
• Performs routine safety checks and reports vehicle maintenance issues.
• Follows SOPs and safety standards; complies with laws.
• Obtains required DOT training and certification.
• Works varied shifts based on location needs.
• Performs other duties as assigned by Pharmacy Manager.

Skills

Route planning

Safe driving

Customer service

Communication

Time management

Flexibility

Compliance

Education

High school diploma or equivalent

Valid driver's license

Tools

DOT training

Job description

The Driver will play an essential role in delivering nuclear pharmacy products and services to and from the company's clients consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities.

Job Responsibilities and Duties:

• Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards. Follow map/directions to locate delivery locations efficiently.
• Unloads products as per client specifications while providing excellent customer service.
• Acts as a customer service liaison for the company, including treating all internal and external customers with respect, listening to and assisting in resolving customer complaints. Informs management of complaints or requests in a timely manner.
• Accepts returns from clients where applicable. Breaks down delivery cases, disposes of radioactive materials and sanitizes lead pigs.
• Completes appropriate paperwork for deliveries and returns.
• Maintains the cleanliness and appearance of the inside and outside of delivery vehicles and facility. Assists with the stocking of products and supplies throughout Facility as well as tracking inventory. Notifies Pharmacy Manager when products or supplies are low, need to be re-ordered or replaced.
• Performs routine safety checks on vehicles and pre-trip vehicle inspections according to company guidelines. Immediately reports all vehicle maintenance issues or malfunctions to Pharmacy Manager.
• Follows Standard Operating Procedures while safely carrying out the responsibilities of position. Complies with all company safety standards, and all federal, state and local laws.
• Obtains required DOT training and certification.
• Works various shifts based on the needs of the location
• Performs other related duties as assigned by Pharmacy Manager.

Job Requirements │ Skills │Education:

• High school diploma or equivalent with valid state driver's license required.
• Must have and maintain clean driving record.
• Must have ability to efficiently plan routes and exhibit proper driving etiquette.
• Must have the ability to drive in all types of weather and road conditions safely.
• Ability to work a variety of schedules including early mornings, days, nights, holidays, weekends, overtime, and on-call as needed.
• Must possess excellent critical-thinking, interpersonal communication and customer service skills. As well as good judgement and self-discipline.
• Prior driving, delivery and/or customer service experience preferred.
• May be required to pass physical fitness (assessment of strength, endurance and stamina) to evaluate physical ability to perform regular duties of the job.

Physical Requirements:

• Manual dexterity for manipulating small items; regularly lift at least 50 pounds throughout each shift and to be able to lift 75 pounds on occasion.
• Able to handle standing, walking and sitting for 4+ hours with limited rest intervals;
• Good eye-hand coordination; fair eyesight (with or without correction lenses);
• Normal hearing in at least one ear (hearing range of 20 Hz to 20 kHz);
• Ability to analyze situations, set priorities and meet deadlines while maintaining attention to detail in a fast-paced and dynamic environment;
• Effective organizational skills;
• A commitment to continuous learning;
• An ability to work well both independently and as part of a team.

PHC offers a competitive compensation package and superior benefits.

PHC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.