Delivery Control Specialist (G-Project)

Foxconn Industrial Internet - FII; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer contribution

Paid time off

Short-term disability

Long-term disability

Job summary

Foxconn Industrial Internet - FII in Houston seeks a Delivery Control Specialist to oversee end-to-end shipments, ensure on-time deliveries, track performance, and quickly resolve any delivery issues. The role emphasizes accuracy, strong communication, and collaboration with logistics partners to maintain seamless order fulfillment.

You will monitor documentation, coordinate with warehouse teams, suppliers, and customers, analyze delivery metrics, and drive process improvements.

Qualifications

• Proven experience in logistics, delivery management, or supply chain operations.
• Strong organizational skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office, with knowledge of SAP system.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.

Responsibilities

• Manage and Monitor Deliveries: Track the status of deliveries from suppliers to customers, ensuring on-time arrivals.
• Coordinate with Logistics Teams: Work closely with warehouse teams, third-party logistics providers, and suppliers to ensure smooth delivery processes.
• Delivery Documentation: Ensure all necessary delivery documentation (invoices, shipping forms, etc.) is accurately completed and submitted.
• Resolve Delivery Issues: Handle any delivery discrepancies, delays, or issues, and work with relevant departments to provide resolutions.
• Monitor Delivery Performance: Analyze delivery metrics and report on key performance indicators (KPIs) to management.
• Customer Communication: Communicate with customers regarding delivery status, delays, or issues, providing exceptional service.
• Continuous Improvement: Identify areas for process improvement and work with relevant teams to implement best practices for more efficient delivery control.
• Inventory Coordination: Work with warehouse teams to ensure the correct inventory is prepared for dispatch and delivered without error.
• Compliance: Ensure compliance with company policies, regulations, and legal requirements related to delivery processes.

Skills

Logistics management

Delivery coordination

Communication

Problem solving

Microsoft Office

SAP

Multitasking

Education

Bachelor's degree in logistics/supply chain management/business

Tools

SAP

Microsoft Office

Job description

Locations: Houston (IB3)
Business Units: CESBG
Job Classification: Exempt

Summary: The Delivery Control Specialist is responsible for overseeing and managing the end-to-end process of product delivery, ensuring timely and accurate shipments, tracking delivery performance, and handling any related issues. This role plays a key part in optimizing delivery processes, improving customer satisfaction, and supporting logistics operations.

Key Responsibilities

• Manage and Monitor Deliveries: Track the status of deliveries from suppliers to customers, ensuring on-time arrivals.
• Coordinate with Logistics Teams: Work closely with warehouse teams, third-party logistics providers, and suppliers to ensure smooth delivery processes.
• Delivery Documentation: Ensure all necessary delivery documentation (invoices, shipping forms, etc.) is accurately completed and submitted.
• Resolve Delivery Issues: Handle any delivery discrepancies, delays, or issues, and work with relevant departments to provide resolutions.
• Monitor Delivery Performance: Analyze delivery metrics and report on key performance indicators (KPIs) to management.
• Customer Communication: Communicate with customers regarding delivery status, delays, or issues, providing exceptional service.
• Continuous Improvement: Identify areas for process improvement and work with relevant teams to implement best practices for more efficient delivery control.
• Inventory Coordination: Work with warehouse teams to ensure the correct inventory is prepared for dispatch and delivered without error.
• Compliance: Ensure compliance with company policies, regulations, and legal requirements related to delivery processes.

Basic Qualifications

• Proven experience in logistics, delivery management, or supply chain operations.
• Strong organizational skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Proficiency in Microsoft Office, with knowledge of SAP system.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.

Preferred Qualifications

• Fluent in English; foreign language, e.g. Mandarin is a plus.

Education and Experience

• Bachelor's degree in logistics, supply chain management, business, or a related field (preferred)

Why Join Us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.

Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.