Delivery Assurance Specialist

Pentangle Tech Services | P5 Group; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Collins Aerospace is seeking a proactive Delivery Assurance Specialist to manage supplier delivery commitments, risk mitigation, and continuous improvement across the aerospace supply chain.

The role requires hands-on experience in supplier development, quality management, and cross-functional collaboration, with ITAR compliance a mandatory requirement. You will lead CAPA initiatives and coordinate with engineering, procurement, and production teams.

Qualifications

• Bachelor's degree in a relevant field for the role.
• 3–5 years in supply chain, supplier development, delivery assurance or supplier quality, preferably in aerospace/defense.
• Must meet ITAR compliance requirements.
• Strong ERP knowledge; SAP preferred, Oracle also relevant.
• Experience with supplier assessments, production readiness, and delivery tracking.
• Familiarity with outsourcing, project management and quality systems.
• Knowledge of Lean, Six Sigma and continuous improvement.
• Strong analytic, problem-solving, and stakeholder management skills.
• Ability to travel to supplier facilities as needed.

Responsibilities

• Monitor supplier delivery commitments, portal compliance, and data accuracy.
• Review recovery plans and track progress against delivery schedules.
• Coordinate with suppliers, subcontractors, and internal teams to expedite orders.
• Analyze production capacity, planning constraints, and bottlenecks.
• Track parts, WIP, and delivery status using LOB or similar tools.
• Identify escalated delivery risks, delays, and non-responsiveness.
• Prepare weekly delivery status reports for management.
• Conduct supplier site visits to assess progress and support recovery.
• Conduct supplier assessments with Quality, Engineering, and Procurement.
• Implement supplier development strategies and continuous improvement.
• Support Lean, Six Sigma and process improvements for suppliers.
• Monitor supplier KPIs, cost-to-serve, and performance.
• Develop SIPs using SharePoint and coordinate cross-functional risk mitigation.

Skills

Delivery Assurance

Supplier Quality Management

Supply Chain Risk Mitigation

Production Readiness and Capacity

Root Cause Analysis

Lean Six Sigma

ERP Systems

Project Management

On-Time Delivery

Line of Balance

PFMEA

Supplier Recovery Plans

Education

Bachelor's degree in Supply Chain Management, Engineering, Business, or related field

Tools

SAP

Oracle

Job description

Collins Aerospace is seeking a proactive and experienced Delivery Assurance Specialist to support supplier performance, on-time delivery, supplier development, and quality improvement across the aerospace and defense supply chain.

The successful candidate will identify and mitigate supply chain risks, monitor supplier delivery commitments, resolve production bottlenecks, and drive continuous improvement initiatives. This role requires experience in supplier development, delivery assurance, manufacturing readiness, quality management, and cross-functional collaboration.

Candidates must meet mandatory ITAR compliance requirements.

Key Responsibilities

1. Delivery Assurance

• Monitor supplier delivery commitments, portal compliance, and data accuracy.
• Review supplier recovery plans and track progress against delivery schedules.
• Coordinate with suppliers, subcontractors, and internal teams to expedite critical orders.
• Analyze production capacity, planning constraints, and manufacturing bottlenecks.
• Track parts, work-in-progress (WIP), and delivery status using Line of Balance (LOB) or similar tracking tools.
• Identify and escalated delivery risks, delays, and supplier non-responsiveness.
• Prepare weekly delivery status reports and progress briefings for management.
• Conduct supplier site visits to assess production progress and support recovery activities.
• Conduct supplier assessments in collaboration with Quality, Engineering, and Procurement teams.
• Implement supplier development strategies and continuous improvement initiatives.
• Support suppliers in applying Lean, Six Sigma, and other process improvement methodologies.
• Monitor supplier KPIs, cost-to-serve metrics, and operational performance.
• Develop and maintain Supplier Improvement Plans (SIPs) using SharePoint.
• Coordinate with cross-functional teams to identify and mitigate supply chain risks.

3. Supplier Quality Management

• Develop and implement Quality Improvement Plans (QIPs).
• Lead root cause analysis and corrective and preventive action (CAPA) initiatives.
• Review and update PFMEA, Control Plans, and other quality documentation.
• Facilitate training on quality tools and verify corrective action effectiveness.
• Prepare monthly reports on supplier corrective actions, quality performance, and improvement metrics.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field.
• 3–5 years of experience in supply chain, supplier development, delivery assurance, or supplier quality, preferably in aerospace and defense.
• Mandatory ability to meet applicable ITAR compliance requirements.
• Strong knowledge of ERP systems, preferably SAP; Oracle experience is also relevant.
• Experience with supplier assessments, production readiness, manufacturing capacity planning, and delivery tracking.
• Familiarity with engineering outsourcing, project management, and quality management systems.
• Knowledge of Lean, Six Sigma, and continuous improvement methodologies.
• Strong analytical, problem-solving, communication, reporting, and stakeholder management skills.
• Ability to manage multiple priorities independently and work effectively with cross-functional teams.
• Willingness and ability to travel to supplier facilities as needed, potentially daily.

Key Skills

• Delivery Assurance
• Supplier Quality Management
• Supply Chain Risk Mitigation
• Production Readiness and Capacity Planning
• Root Cause Analysis and CAPA
• Lean Six Sigma and Continuous Improvement
• ERP Systems: SAP / Oracle
• Project Management
• On-Time Delivery (OTD) and Line of Balance (LOB) Tracking
• PFMEA and Control Plans
• Supplier Recovery Plans
• KPI Monitoring and Performance Reporting

Ideal Candidate Profile

The ideal candidate will have hands-on experience improving supplier delivery performance, managing supply chain risks, resolving manufacturing delays, and implementing supplier quality improvements. Candidates with aerospace or defense industry experience, ERP expertise, and a track record of driving measurable supplier performance improvements are preferred.