Delivery Assurance Lead, Thermal

Vertiv

Westerville (OH)

On-site

USD 85,000 - 115,000

Full time

14 days+
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Job summary

Vertiv in Westerville, OH seeks a Large Program Delivery Assurance Lead to own factory-level execution for critical data center product lines. You will ensure builds are delivered on time, to spec, and ready for shipment, linking strategy to shop-floor performance.

You will monitor daily schedules, track WIP, coordinate with production, and provide real-time status to leadership, driving continuous improvement and cross-functional collaboration across operations, materials, quality and test.

Qualifications

  • Bachelor’s Degree or equivalent work experience.
  • 4-6 years of experience in demand planning, operations, or supply chain within a manufacturing environment.
  • Proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.
  • Demonstrated analytical, organizational, and communication skills with high attention to detail.
  • Demonstrated expertise in leading successful cross-functional project teams.

Responsibilities

  • Maintain and manage the daily build schedule for assigned product lines.
  • Track WIP progress against CRDs and PDs, highlighting at-risk builds and recovery actions.
  • Coordinate with Production Supervisors to align labor, machine time, and test bay availability.
  • Monitor and track production adherence and attainment for on-time to delivery assurance.
  • Identify obstacles and address them head on with actions or escalations as appropriate.
  • Validate that all components and subassemblies are available before build start (clear to build).
  • Partner with Materials and Master Data orgs. to resolve shortages, alternates, or incorrect attributes.
  • Confirm that BOM revisions used in the factory match current released versions.
  • Coordinate with Engineering for any on-site design clarifications or part substitutions.
  • Manage material staging areas to ensure lean flow to production.
  • Capture build data for cycle time, material issues, and rework for process improvement.
  • Recommend and implement improvements in flow, sequencing, or standard work.
  • Support new product introductions by validating readiness and feedback to engineering.
  • Participate in cross-site product forums to align factory-level execution practices.

Skills

Demand planning
Operations
Supply chain
ERP systems
Data analytics
Project leadership
Cross-functional teams
Communication

Education

Bachelor’s Degree or equivalent

Tools

Power BI
Oracle ERP

Job description

JOB DESCRIPTION

The Large Program Delivery Assurance Lead is the factory-level execution owner for complex, high-visibility product lines supporting critical data center infrastructure. This role is accountable for ensuring that assigned builds are delivered on time, in full, and to exact configuration — helping to ensure that every unit meets quality standards and is ready for customer shipment in alignment with committed schedules.

Position Summary
JOB DESCRIPTION

The Large Program Delivery Assurance Lead is the factory-level execution owner for complex, high-visibility product lines supporting critical data center infrastructure. This role is accountable for ensuring that assigned builds are delivered on time, in full, and to exact configuration — helping to ensure that every unit meets quality standards and is ready for customer shipment in alignment with committed schedules.

Serving as the vital link between program strategy and shop-floor execution, the Delivery Assurance Lead drives daily performance across operations, materials, quality, and test. This role brings structure, urgency, and clarity to the production environment—proactively identifying risks, removing barriers, and ensuring the manufacturing line consistently performs to plan.

As a key partner to Large Program and Business Unit leadership, the Delivery Assurance Lead provides clear, real-time visibility into delivery status, enabling informed decision-making and reinforcing customer confidence.

Your mission:

deliver every unit on schedule and to the highest quality standards—while driving accountability, resolving challenges at their source, and ensuring full transparency across stakeholders.

Responsibilities
  • Maintain and manage the daily build schedule for assigned product lines.
  • Track WIP progress against CRDs and PDs, highlighting at-risk builds and recovery actions.
  • Coordinate with Production Supervisors to align labor, machine time, and test bay availability.
  • Monitor and track production adherence and attainment for on-time to delivery assurance.
  • Identify obstacles and address them head on with actions or escalations as appropriate.
Material & BOM Readiness Coordination
  • Validate that all components and subassemblies are available before build start (clear to build).
  • Partner with Materials and Master Data orgs. to resolve shortages, alternates, or incorrect attributes.
  • Confirm that BOM revisions used in the factory match current released versions.
  • Coordinate with Engineering for any on-site design clarifications or part substitutions.
  • Manage material staging areas to ensure lean flow to production
On-Site Problem Solving & Communication
  • Capture build data for cycle time, material issues, and rework for process improvement.
  • Recommend and implement improvements in flow, sequencing, or standard work.
  • Support new product introductions by validating readiness and feedback to engineering.
  • Participate in cross-site product forums to align factory-level execution practices.
Leadership & Accountability
  • Report daily to factory leadership and BU PM on delivery status, risks, and escalations.
  • Foster close working relationships between operators, planners, and engineers.
  • Maintain clear ownership of all open actions until closure.
  • Serve as the go-to person for visibility on all builds within their product scope.
Minimum Qualifications
  • Bachelor’s Degree or equivalent work experience.
  • 4-6 years of experience in demand planning, operations, or supply chain within a manufacturing environment.
  • Proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.
  • Demonstrated analytical, organizational, and communication skills with high attention to detail.
  • Demonstrated expertise in leading successful cross-functional project teams.
Preferred Experience
  • Experience in complex, multi-site manufacturing or global supply chains.
  • Lean / Six Sigma certification or hands-on process improvement experience.
  • Strong understanding of SIOP / IBP processes and forecasting methodologies.
  • PMP certification or formal project management training.
Travel Requirement:

Up to 20% travel required.

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES
  • High-Performance Culture
  • Customer Focus
  • Operational Excellence
  • Innovation
  • Financial Strength
VERTIV BEHAVIORS
  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication
About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com

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