Delivery Assurance Field Representative (Hybrid/Remote)

Quest Global; Waco (TX); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

Quest Global in Waco, TX is seeking a skilled supply chain and production planning professional to support OEM sites and drive on-time delivery across the supply chain.

You will monitor MRP, analyze data, and collaborate with engineers, buyers, and program management to resolve issues and improve processes. The role emphasizes hands-on shop floor experience and a strong customer-facing mindset.

Qualifications

• Experience in supply chain management, production planning and operations.
• Shop floor experience preferred.
• Strong relationship building and teamwork skills.
• Experience with SAP or similar ERP systems.

Responsibilities

• Supply chain management and production planning support at OEM site(s).
• Make detailed observations, gather data, analyze it, and close engineering questions and non-conformances.
• Monitor MRP tools, production schedules, WIP, and non-conformances against delivery dates; estimate/revise delivery dates.
• Identify bottlenecks, perform gap analysis, create mitigation plans, and track actions to closure.
• Create and maintain Line of Balance to monitor production flow and ensure on-time delivery.
• Develop positive, customer-facing relationships with engineers, buyers, and program management at OEM and supply base levels.
• Conduct part transition planning, execution, and verification.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop/enhance work instructions to implement best practices.

Skills

Supply chain management

Production planning

Quality control

Operations

Shop floor experience

ERP systems

Relationship building

Teamwork

Communication

Tools

SAP

Job description

Quest Global in Waco, TX is seeking a skilled supply chain and production planning professional to support OEM sites and drive on-time delivery across the supply chain.

You will monitor MRP, analyze data, and collaborate with engineers, buyers, and program management to resolve issues and improve processes. The role emphasizes hands-on shop floor experience and a strong customer-facing mindset.