Delivery Associate Helpers to Drivers learn how

Hermes Delivery Service; Las Vegas (NV); On-site; USD 20,000 - 29,000; Full time

Job summary

Hermes Delivery Service seeks a Delivery Helper in the Las Vegas area. You will assist drivers with loading/unloading, monitor routes, and ensure timely, courteous delivery of Amazon packages. You will communicate with customers and Amazon staff to confirm status and resolve issues, using company devices to document deliveries.

Training, safety protocols, and team collaboration are emphasized. Shifts run Monday through Saturday with occasional Sundays during peak seasons.

Qualifications

• Authorized to work in the United States.
• Drivers must be 21+ with NV driver’s license; Helpers must be 18+ with NV state ID.
• Candidates subject to a 5-panel drug test.
• Reliable commute to job location.
• Ability to lift/carry packages up to 300 lbs as part of a team, with elevation changes.

Responsibilities

• Deliver Amazon packages safely, politely, and on time to customers in the Las Vegas area.
• Assist drivers with loading/unloading, route monitoring, and scheduling.
• Communicate delivery status and resolve issues with customers, coworkers, and Amazon staff.
• Use HDS-provided devices to document deliveries and monitor routes.
• Complete trainings to improve delivery operations.
• Perform additional tasks to support overall HDS operations.

Skills

Customer service

Communication

Teamwork

Reliability

Tools

Delivery devices

Job description

Job Description

• Deliver Amazon packages in a safe, polite, and timely manner to ensure customer satisfaction.
• As a Helper, you will assist drivers with all aspects of on-the-road delivery operations, including loading and unloading packages, monitoring routes, and maintaining schedules.
• Communicate with customers, co-workers, and Amazon staff to confirm delivery status, provide assistance, and resolve issues.
• Load and unload packages from delivery vehicles and station equipment in accordance with Hermes Delivery Service (HDS) and Amazon guidelines.
• Occasionally unbox or assemble items as directed by customers, providing excellent customer service and support.
• Deliver packages by vehicle and on foot to residences, businesses, and other locations within the Las Vegas area.
• Ability to lift and carry packages of various dimensions (as part of a team) up to 300 lbs., and navigate areas with elevation changes such as stairs and vehicles.
• Communicate effectively with dispatchers and Amazon associates about delivery status, issues, or concerns.
• Utilize HDS-provided technology, devices, and services to document deliveries, monitor routes, and maintain accurate records.
• Complete required trainings and workplace educational courses to enhance skills and knowledge in delivery operations.
• Adhere to all HDS company policies, safety protocols, and Amazon guidelines while performing duties and representing the company professionally.
• Perform additional tasks and responsibilities as assigned by supervisors or administrative staff to support the overall efficiency and success of HDS operations.

Qualifications:
Qualifications

• Must be authorized to work in the United States.
• Drivers must be 21 years of age and possess a valid NV driver's license, Helpers must be 18 years of age and possess a valid NV state ID.
• Candidates are subject to a 5-panel drug test.
• Can reliably commute to the job location.
• Ability to lift and carry packages of various dimensions (as part of a team) up to 300 lbs., and navigate areas with elevation changes such as stairs and vehicles.

Additional Information

Additional Job Details:

• Enjoying the job and want more? Get fast-tracked to a Driver in just a few weeks!
• Monday to Saturday, with occasional Sunday work during peak seasons.
• Work Location: Report in person for shifts to the station located in North Las Vegas; the majority of the shift is on the road delivering packages.

Compensation:
$18-$18