Delivery Assistant: Customer-First Furniture & Appliance

Express Employment Professionals - Cincinnati East; Berwick (Columbia County); On-site; USD 1,791,000 - 2,755,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a dependable Delivery Assistant to support daily delivery operations for furniture, appliances, and electronics. You will help load, transport, and set up products at customers' homes while delivering excellent service.

The ideal candidate is energetic, personable, and comfortable performing physical tasks throughout the workday, with a focus on safety and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a clean driving record.
• Ability to lift, carry, and maneuver heavy items (50–75+ lbs with assistance).
• Strong customer service and communication skills.
• Reliable, punctual, and able to work in a fast-paced environment.

Responsibilities

• Assist with the safe loading, unloading, and delivery of merchandise to customer homes.
• Set up products such as furniture and appliances according to company standards.
• Deliver excellent customer service during every interaction, ensuring a positive experience.
• Conduct basic product demonstrations or explanations when needed.
• Maintain a clean delivery vehicle and report any maintenance needs.
• Review delivery documentation for accuracy and obtain necessary customer signatures.
• Support inventory movement, staging, and organization at the store or warehouse.
• Follow all safety procedures and handle merchandise with care.
• Assist the Delivery Driver with navigation, scheduling, and route planning when necessary.
• Perform other related duties to support store operations.

Skills

Customer service

Communication

Reliable

Teamwork

Physical ability

Education

High school diploma or equivalent

Job description

Express Employment Professionals - Cincinnati East is seeking a dependable Delivery Assistant to support daily delivery operations for furniture, appliances, and electronics. You will help load, transport, and set up products at customers' homes while delivering excellent service.

The ideal candidate is energetic, personable, and comfortable performing physical tasks throughout the workday, with a focus on safety and customer satisfaction.