Delivery Assistant

Compunnel Inc.; Charlotte (NC); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

A leading food delivery service in Charlotte, NC is seeking an Entry-Level Customer Service Representative. Responsibilities include managing food orders, transporting them to drone nests, and interacting with customers professionally. Ideal candidates should be adaptable and possess strong problem-solving skills. This is a full-time position with a pay range of $22.00/hr - $25.00/hr.

Qualifications

• Ability to interact professionally with customers and merchants.
• Must use personal vehicle for short-distance food pick-ups.
• Adaptable to evolving responsibilities in a startup environment.

Responsibilities

• Manage food orders through the delivery app.
• Transport food orders to drone dock safely.
• Monitor and maintain cleanliness and safety at the work site.

Skills

Customer service

Problem-solving

Communication

Job description

Overview

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Compunnel Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

Responsibilities

• Receive and manage food orders through the delivery app.
• Pick up food orders from merchants and transport them to the designated drone “nest.”
• Load food orders safely and accurately onto drones for delivery.
• Interact with merchants and customers in a professional, customer-friendly manner.
• Monitor operations at drone sites and ensure smooth order flow.
• Troubleshoot minor issues with equipment, apps, or processes and escalate when needed.
• Maintain cleanliness, organization, and safety at the work site (rooftop, parking lot, or other outdoor location).
• Use personal vehicle for short-distance food pick-ups (with mileage reimbursement provided).
• Follow all safety guidelines and company procedures during operations.
• Adapt to evolving responsibilities and support team needs in a startup-like environment.
• Report daily activities, issues, and suggestions to supervisors for workflow improvements.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Food and Beverage Services