Delivery Area Manager

Haverty Furniture Companies, Inc.; Olde West Chester (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Havertys Furniture seeks an experienced Delivery Area Manager to lead our home delivery driver teams in the area. This role reports to the Delivery Operations, and focuses on performance, staffing, training, and service levels for the delivery area.

The position involves daily communication with team members, ensuring delivery quality and safety while coordinating with logistics and store leadership. Travel up to 50% may be required, with DOT certification and strong leadership essential.

Qualifications

• DOT Certification required; must pass physical/drug test and obtain a DOT Card.
• Travel up to 50% of the time.
• Work with Distribution, Store and Profit Center management.
• Outstanding communication skills.
• Excellent interpersonal skills.
• Self-motivated, detailed and results-driven.
• Ability to work in a team environment.
• Strong computer skills and ability to learn new software.

Responsibilities

• Coordinate with logistics and Store Manager to match capacity with budget, equipment, and overtime.
• Review zip code schedule and approve out of normal deliveries.
• Monitor fuel purchases for delivery trucks in the area.
• Monitor truck maintenance and repairs.
• Conduct ride-alongs 50% of time with overnight travel.
• Lead delivery driver selection, performance management and coaching.
• Approve and track vacation and hours, monitor overtime.
• Schedule non-delivery or service work with Store Manager.
• Maintain DOT files, attendance records and accident/workers' comp reports.
• Schedule bi-weekly meetings with delivery and service teams.
• Identify and select lead drivers.
• Complete all assigned General Controls on time.

Skills

Outstanding communication skills

Excellent interpersonal skills

Self-motivated and detail oriented

Teamwork and collaboration

Tools

Computer skills

Job description

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Job Description

At Havertys we furnish happiness by prioritizing our customer’s goal of having a warm and inviting home. Since 1855, Havertys customers shop with confidence because we always stand behind the customers' purchase. It’s that simple.

Havertys Furniture seeks an experienced and motivated Delivery Area Manager to manage the Furniture Delivery Driver teams in your area.

As a Delivery Area Manager, you can expect to make $60,000 - $80,000 as a base salary depending on experience.

Havertys Delivery Area Manager, (DAM) manages the daily activities of the home delivery teams.As a leader, you will focus on the performance, staffing, training, and service level of your delivery area. Communicating daily with all team members and helping them address all issues dealing with the delivery of Havertys Furniture products to our customers.

SPECIFIC DUTIES

Includes, but are not limited to the following:

• Work with logistics and Store Manager to ensure the capacity matches the budget, equipment, and overtime plan.
• Review the zip code schedule and adjust or approve out of normal deliveries.
• Monitors the fuel purchases for the delivery trucks assigned to the delivery area.
• Monitor truck maintenance and repair.
• The DA Manager is expected to do a “ride along” 50% of their time and complete trip report after each ride along. This requires overnight travel assigned locations.
• The DA Manager will lead all Delivery Driver selection, performance management and coaching and will be in person for sensitive team member discussions.
• Approves and tracks vacation and ensures accuracy of all hours submitted by team members while monitoring overtime.
• Scheduling of non-delivery or service work at a store will need to be preplanned with the DA Manager and Store Manager.
• Maintains DOT files, attendance records, exception reports and reports and manages accidents and worker compensation claims.
• Scheduling a bi-weekly meeting with delivery and service teams.
• Helps identify and select lead drivers.
• Complete all assigned General Controls on a timely basis.

Job Requirements

QUALIFICATIONS

• DOT Certification is required for the position.The Delivery Area Manager must be willing and able to pass a DOT physical/drug test and receive a DOT Card.
• Travel required up to 50% of the time depending on multiple factors.
• Ability to work with different levels of management, including Distribution, Store and, Profit Center
• Outstanding communication skills (both oral and written)
• Excellent interpersonal skills
• Must be self-motivated, detailed and results driven
• Ability to work in a team environment
• Must be able to handle problems and make key decisions under tight time constraints
• Excellent computer skills and proven ability to learn new software as needed.
  

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.

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