Delivery and Operations Product Lead – Global Patient Safety

Regeneron Pharmaceuticals; Warren (MI); On-site; USD 157,000 - 257,000; Full time

Benefits offered by this job

Annual bonuses

Equity awards

Retirement benefits

Health insurance

Paid time off

Total rewards package

Job summary

Regeneron Pharmaceuticals seeks an Associate Director, Product Lead for Global Patient Safety to steer IT-enabled solutions. Based in Armonk, NY or Warren, NJ, with four days onsite weekly, you will lead cross-functional teams, align roadmaps with business needs, and drive end-to-end product management and compliance across markets.

You will mentor analysts, manage vendors, and coordinate upgrades while delivering on strategic initiatives and regulatory requirements across Global Development.

Qualifications

• A Bachelors Degree in a related field.
• At least 10+ years relevant experience including product owner experience for Global Patient Safety technology solutions.
• Experience with end-to-end GxP implementations from requirements gathering to IQ and PQ execution.
• Knowledge of ITIL v3x and IT Service Management frameworks.
• Knowledge of the Software Development Life Cycle and agile methodologies and tools like Jira and Confluence.
• Strong track record in technology project and stakeholder management with budget oversight.

Responsibilities

• Lead implementation, support and improvements for Global Patient Safety tech products.
• Oversee intake, prioritization, and alignment of roadmaps with product priorities.
• Guide and mentor Product Analysts and Delivery & Operations team members.
• Own end-to-end automated reporting, ensure data integrity and compliant submission checks.
• Harmonize data narratives and formatting to reduce regional variability and ensure regulatory compliance.
• Build relationships with leaders and stakeholders to clarify demands and negotiate solutions.
• Oversee resourcing and vendor delivery, managing internal and vendor associates.
• Lead steering committees, change requests, issue management, and release activities.
• Ensure delivery of project milestones and oversee analysts and team members.
• Drive capability-roadmap planning and end-to-end product management.

Skills

Product owner experience

Leadership

Stakeholder management

Agile methodologies

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Build our future together:

At Regeneron, the Associate Director, Product Lead for Global Patient Safety sits within the Global Development IT organization, and is a key member of the Delivery & Operations function, responsible for coordinating and guiding their team members in delivering, maintaining & enhancing business solutions. This role partners with key business collaborators to intake, design, implement and improve technology products.

When & where:

This role is based at our Armonk, NY or Warren, NJ location with a minimum of four days onsite per week required – this role is not open to fully remote or hybrid work arrangements.

Discover your role:

• Lead implementation, operational support and improvements for Global Patient Safety technology products while guiding Product Analysts and other Delivery & Operations team members.

• Intake, assess, prioritize, and validate domain specific needs/requirements including partnership with BSPs to ensure alignment between technology roadmaps and product priorities.

• Act tactically and think strategically, switching leadership styles as needed to influence, guide, and mentor individuals and team.

• Own end-to-end automating reporting solution, including driving quality and compliance by standardizing report templates, ensuring validated linkages to source data, and automating submission‑readiness checks.

• Harmonize narratives, data structures, and formatting rules to improve report consistency across markets, minimizing regional variability and instilling scientific and regulatory compliance in every output

• Build relationships with key leaders, partners, and stakeholders to clarify and negotiate (when needed) on demands and solutions.

• Responsible for identifying resourcing needs and for oversight of internal and vendor delivery, and manage service vendor associates, in support of product.

• Lead steering committee meetings, working groups, system change requests, issue management, and release management for upgrades to existing product.

• Accountable for the completion of all necessary project deliverables with responsibility for oversight of Product Analysts, Business Analysts, and other team members as applicable.

• Responsible for end-to-end product management, including oversight of individual project execution and capability-roadmap planning.

• Partner with Enterprise IT to help customize service offerings to meet Global Development needs where necessary.

• Responsible for tracking quantifiable value delivered versus plan and preparing consolidated operational reports summarizing savings.

• Serves as oversight, quality assurance and escalation point for products within team scope.

This role requires:

• A Bachelors Degree in a related field.

• At least 10+ years relevant experience, including product owner experience of Global Patient Safety technology solutions (e.g., Argus)

• Experience working on end-to‑endGxPimplementations from requirements gathering to IQ and PQ execution

• Knowledge of the Information Technology Service Management Framework and ITIL v3x

• Knowledge of Software Development Life Cycle, and agile methodologies and tools (e.g., Jira, Confluence)

• Strong record of accomplishment of technology project management, stakeholder management, budget management and collaboration skills

• Experience motivating and building skills within a team of direct reports, instilling a process improvement culture in junior level colleagues.

• Experience participating in an end-to‑end product launch or shut down across multiple teams.

• Experience hiring, supervising, managing, and mentoring a team in service of complex issues.

• Excellent communication skills and the ability to indirectly influence key partners and stakeholders with clear, concise, and well‑formed message tailored to the audience

• Ability to analyze business challenges and present technology solutions

• Knowledge of pharmaceutical Global Development (e.g., Global Patient Safety, Regulatory Affairs, Clinical Quality) business capabilities, processes, systems, and key trends in the industry

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$157,200.00 - $256,600.00