Delivery and Operations Product Lead – Global Patient Safety

Regeneron Pharmaceuticals, Inc.; Kentucky; On-site; USD 157,200 - 256,600; Full time

Benefits offered by this job

Annual bonuses

401(k) company match

Health and wellness programs

Job summary

Regeneron Pharmaceuticals, Inc (USA) is seeking an Associate Director, Product Lead for Global Patient Safety in Kentucky. This role is essential in leading the operational support for technology products while collaborating with key business stakeholders. Candidates need to have at least 10 years of experience, including product ownership.

The position comes with a competitive salary range of $157,200.00 - $256,600.00 annually and a comprehensive benefits package, which includes health insurance, retirement plans, and more.

Qualifications

• 10+ years of relevant experience, including product owner for Global Patient Safety technology solutions.
• Experience with end-to-end GxP implementations and solid knowledge of ITIL and SDLC.
• Ability to analyze business challenges and present viable technology solutions.

Responsibilities

• Lead implementation and support for Global Patient Safety technology products.
• Coordinate with business partners for requirements gathering and technology alignment.
• Accountable for completeness of project deliverables and team oversight.

Skills

Product ownership

Stakeholder management

Project management

Agile methodologies

Communication skills

Education

Bachelor’s Degree in related field

Tools

Jira

Confluence

Job description

At Regeneron, the Associate Director, Product Lead for Global Patient Safety sits within the Global Development IT organization and is a key member of the Delivery & Operations function. The role partners with key business collaborators to intake, design, implement and improve technology products.

The role is located in Armonk, NY or Warren, NJ and requires a minimum of four days onsite per week. This position is not open to fully remote or hybrid work arrangements.

Responsibilities

• Lead implementation, operational support and improvements for Global Patient Safety technology products while guiding Product Analysts and other Delivery & Operations team members.
• Intake, assess, prioritize, and validate domain‑specific needs/requirements in partnership with BSPs to ensure alignment between technology roadmaps and product priorities.
• Act tactically and think strategically, switching leadership styles as needed to influence, guide, and mentor individuals and the team.
• Own end‑to‑end automating reporting solution, driving quality and compliance by standardizing report templates, ensuring validated linkages to source data, and automating submission‑readiness checks.
• Harmonize narratives, data structures, and formatting rules to improve report consistency across markets, minimizing regional variability and instilling scientific and regulatory compliance in every output.
• Build relationships with key leaders, partners, and stakeholders to clarify and negotiate demands and solutions.
• Identify resourcing needs and oversee internal and vendor delivery, managing service vendor associates in support of product.
• Lead steering committee meetings, working groups, system change requests, issue management, and release management for upgrades to existing product.
• Accountable for the completion of all necessary project deliverables with responsibility for oversight of Product Analysts, Business Analysts, and other team members as applicable.
• Responsible for end‑to‑end product management, including oversight of individual project execution and capability‑roadmap planning.
• Partner with Enterprise IT to help customize service offerings to meet Global Development needs where necessary.
• Track quantifiable value delivered versus plan and prepare consolidated operational reports summarizing savings.
• Serve as oversight, quality assurance and escalation point for products within the team scope.

Qualifications

• Bachelor’s Degree in a related field.
• 10+ years of relevant experience, including product owner experience of Global Patient Safety technology solutions (e.g., Argus).
• Experience working on end‑to‑end GxP implementations from requirements gathering to IQ and PQ execution.
• Knowledge of the Information Technology Service Management Framework and ITIL v3x.
• Knowledge of Software Development Life Cycle, and agile methodologies and tools (e.g., Jira, Confluence).
• Strong record of accomplishment of technology project management, stakeholder management, budget management and collaboration skills.
• Experience motivating and building skills within a team of direct reports, instilling a process improvement culture in junior level colleagues.
• Experience participating in an end‑to‑end product launch or shut down across multiple teams.
• Experience hiring, supervising, managing, and mentoring a team in service of complex issues.
• Excellent communication skills and the ability to indirectly influence key partners and stakeholders with clear, concise, and well‑formed messages tailored to the audience.
• Ability to analyze business challenges and present technology solutions.
• Knowledge of pharmaceutical Global Development (e.g., Global Patient Safety, Regulatory Affairs, Clinical Quality) business capabilities, processes, systems, and key trends in the industry.
• Ability to work in a highly regulated, fast‑paced environment.

Benefits

• Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (medical, dental, vision, life and disability), paid time off, and family support benefits.
• Salary Range (annually): $157,200.00 - $256,600.00.

Equal Opportunity Employer

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law.

Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.