Delicatessen Department Lead - Elevate Customer Experience

Hy-Vee; Rochester (MN); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Manager in Rochester, MN to lead the Delicatessen department with a focus on freshness, quality, and customer experience. You will manage the team, oversee daily operations, and analyze sales to plan promotions that enhance shopper satisfaction.

Responsibilities include staffing, scheduling, inventory, pricing, and ensuring compliance with safety and sanitation standards while maintaining a welcoming, high-service environment for customers.

Qualifications

• High school diploma or equivalent required.
• One or more years of related work experience preferred.
• Ability to lift, carry, push, or pull objects weighing 100 pounds or more as needed.
• Basic math skills including fractions, decimals, and percentages.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, and profitability.
• Recruit, hire, train, supervise, and evaluate department employees; handle performance matters.
• Coordinate scheduling and daily work plans with store leadership; assist in ordering and inventory.
• Analyze weekly sales trends, plan promotions, and displays; ensure product freshness and proper temperatures.
• Oversee department equipment, maintenance, and safety procedures; manage pre-orders and invoices.

Skills

Customer service

Team leadership

Communication

Problem solving

Math skills

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Delicatessen Manager in Rochester, MN to lead the Delicatessen department with a focus on freshness, quality, and customer experience. You will manage the team, oversee daily operations, and analyze sales to plan promotions that enhance shopper satisfaction.

Responsibilities include staffing, scheduling, inventory, pricing, and ensuring compliance with safety and sanitation standards while maintaining a welcoming, high-service environment for customers.