Deli Team Member

Workstream; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay raise after 90 days

Daily Pay access

Discounted gas

Free drinks & food discounts

401K

Referral bonuses

Job summary

Refuel is seeking a Deli Team Member to deliver friendly customer service and maintain a clean, inviting deli area. You will prepare fresh, high quality food and ensure products meet Refuel brand standards.

The role requires flexibility to work evenings, weekends, and some holidays. On-the-job training is provided, and advancement opportunities exist within a team-focused environment.

Qualifications

• Previous retail, food service, or customer service experience.
• On-the-job training provided for all new team members.
• Must maintain required food handler or safety certification.

Responsibilities

• Provide friendly, prompt service while preparing food per recipes and brand standards.
• Maintain a clean, safe, and sanitary food prep and service area.
• Follow all food safety, handling, and cash-handling procedures.
• Stock, rotate, and display products to ensure freshness and appeal.
• Assist with vendor deliveries, promotions, and suggestive selling.
• Report safety concerns to management and maintain a professional appearance.

Skills

Customer service

Communication

Teamwork

Multitasking

Reliability

Job description

Job Title

Deli Team Member

Reports To

Deli Manager

FLSA Status

Non-Exempt Hourly

Role Type

Full-time or part-timedepending on availability

Working Hours

This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Company Summary

Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve.

Job Summary

The Deli Team Member plays a key role in delivering exceptional customer service and maintaining a clean, safe, and inviting food service area. This position is responsible for preparing and serving fresh, high-quality food, ensuring all products meet Refuel brand standards, and supporting the overall efficiency of deli operations. Deli Team Members represent the Refuel brand through friendly interactions, attention to detail, and consistent execution of food safety and quality standards.

Company Perks

Competitive pay rate with a raise after 90 days, Daily Pay access, discounted gas, free drinks & food discounts, 401K, referral bonuses, & so much more!

Job Duties and Responsibilities

• Provide friendly, prompt service while preparing food per recipes and brand standards.
• Maintain a clean, safe, and sanitary food prep and service area.
• Follow all food safety, handling, and cash-handling procedures.
• Stock, rotate, and display products to ensure freshness and appeal.
• Assist with vendor deliveries, sales promotions, and suggestive selling.
• Report safety concerns or customer issues to management and maintain a professional appearance.
• Maintain punctuality, proper uniform, and a professional appearance.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.
• This description reflects management’s assignment of essential functions; it does not prescribe all tasks that may be assigned.

Knowledge, Skills, and Abilities

An ideal candidate will have experience with or understanding of:

• Strong customer service and communication skills with a friendly, helpful attitude.
• Reliable, punctual, and able to work both independently and as part of a team.
• Organized and efficient with the ability to multitask in a fast-paced environment.
• Honest, dependable, and willing to learn new tasks and take initiative.

Education and Experience

An ideal candidate will have the following education and experience:

• Previous retail, food service, or customer service experience.
• On-the-job training is provided for all new team members.

Working environment and physical requirements

• Maintain required food handler or safety certification.
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must have visual acuity to check identification and process money orders.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel

Must be able to travel up to10%

At-Will Employment

This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement

Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any informationbased on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

Version Date

11/12/2025

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.