Deli Service Specialist — Fresh, Fast & Friendly

Adams Hometown Markets; Connecticut; Hybrid; USD 30,000 - 41,000; Part time

Job summary

Adams Hometown Markets is seeking a Deli Clerk to prepare and serve deli products and assist customers with orders while keeping the deli area clean and organized. The role emphasizes safe handling, accurate slicing, and friendly customer service in a fast-paced environment.

Flexibility to work evenings, weekends, and holidays is required. Prior 0-1 year retail/grocery experience is preferred, with the ability to lift heavy items and stand for long periods in varied temperatures.

Qualifications

• Physical ability to lift up to 80-85 lbs and stand for long periods.
• Clear, effective communication with customers and teammates is required.
• Must be organized to fulfill customer orders promptly and accurately.
• Ability to work both independently and as part of a team to ensure timely, high-quality service.
• Maintain high standards of product handling and comply with safety policies.
• Demonstrate commitment to safety and proper handling throughout shifts.

Responsibilities

• Greet and assist customers at the deli counter with information on products, sales, and promotions.
• Rotate products to ensure older items are sold first (First In, First Out).
• Take customer orders for sliced meats and cheeses with accuracy.
• Slice, weigh, and package deli products per customer preferences and store policies.
• Inform customers about deli products, ingredients, and storage methods.
• Make recommendations based on customer preferences and needs.
• Address customer inquiries and escalate issues to leadership when needed.
• Maintain cleanliness in deli prep and service areas per health regulations.
• Adhere to food safety and sanitation standards and proper storage of deli items.
• Remove items not meeting quality standards and dispose per store policies.
• Communicate inventory levels, sales, and issues to management.

Skills

Physical abilities

Strong communication

Organizational skills

Teamwork

Quality standards

Safety culture

Job description

Position Overview:

As a Deli Clerk you are responsible for preparing and serving deli products, assisting customers with their orders while maintaining a clean and organized environment.

RESPONSIBILITIES:

• Greet and assist customers at the deli counter, providing information on deli products, sales, specials and promotions
• Rotate products to ensure that the older items are sold before the new ones (First in, First Out)
• Take customer orders for sliced meats, cheeses and deli items ensuring accuracy and customer service
• Slice, weigh and package deli products according to customer preferences and store policies
• Informed on various deli products available which includes ingredients, preparation methods and storing methods
• Make recommendations to customers based on their preferences and needs
• Answer customer inquiries and address any concerns or issues related to department – communicating accordingly to leadership
• Maintain cleanliness in the deli prep and service areas based on health department regulations
• Adhere to food safety and sanitation standards which includes proper storage and handling of all deli products
• Remove products that do not meet store quality standards and dispose of according to store policies
• Communicate effectively with management regarding inventory levels, sales and any issues within produce department
• Ensure accurate pricing and labeling of all items and update/change price tags as needed
• Perform other duties as assigned by leadership

Compensation:

• $16.94 per hour

Environment:

• Warehouse Grocery – approx. 50F – 90F
• Warehouse Perishable – approx. 26F - 60F

Schedule:

• Flexibility to work evenings, weekends and holidays needed

Experience:

• Preferred: Zero to One (0-1) years retail/grocer experience

Skills:

• Physical abilities: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; the ability to operate required material handling equipment – getting on and off equipment throughout shift
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
• Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
• Quality: Maintain integrity and high standards of product handling from all perspectives
• Safety Culture: Maintain and drive safety policies; driving for accountability of safe practicesthroughout shift