Deli Operations Lead - Drive Service, Quality & Sales

Hannaford; Brandon (VT); Presencial; USD 30 000 - 44 000; Tempo integral

Resumo da oferta

Hannaford Supermarkets in Brandon, VT, is seeking a Deli Department Lead to oversee daily deli operations and support the Assistant Store Manager-Fresh in achieving financial and sales goals.

You will coach associates, ensure safety and sanitation, and drive customer service excellence through merchandising and productive scheduling. The role requires a high school diploma and deli experience; accreditation training within 90 days is expected.

Qualificações

• High school diploma or equivalent preferred.
• Retail deli experience preferred.
• Ability to lead and direct others.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
• Must meet minimum age requirements.

Responsabilidades

• Lead the Deli Department operations in accordance with established department standard practices, in the absence of the Assistant Store Manager-Fresh.
• Lead excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Aid in growing sales through effective merchandising strategies.
• Support that department conditions involving appearance, quality, variety, safety,sanitation,and food safety are consistently maintained at the highest level.
• Maintain accurate records of production, shrink, sales, and inventory.
• Utilize company tools such as: financial reports, scheduling, productivity, ordering, and business information systems.
• Assist in creating and maintaining effective work schedules to meet production and customer service standards as well as associates' personal needs.
• Use good judgment in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real time coaching, feedback, and assist with the performance management process.
• Assist in training and developing associates to meet the department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies and established standard practices.
• Perform all other duties and projects as assigned.

Conhecimentos

Leadership

Customer service

Communication

Merchandising

Store operations

Problem solving

Team training

Formação académica

High school diploma

Certified Food Safety Manager or NRFS training

Descrição da oferta de emprego

Hannaford Supermarkets in Brandon, VT, is seeking a Deli Department Lead to oversee daily deli operations and support the Assistant Store Manager-Fresh in achieving financial and sales goals.

You will coach associates, ensure safety and sanitation, and drive customer service excellence through merchandising and productive scheduling. The role requires a high school diploma and deli experience; accreditation training within 90 days is expected.