Deli Operations Lead — Build Team & Drive Sales

Hannaford; Mechanic Falls (ME); On-site; USD 30,000 - 44,000; Full time

Job summary

Hannaford in Mechanic Falls, ME is seeking a Deli Department Lead to oversee daily deli operations and coach team members. You will maintain high standards of customer service, merchandising, and safety while supporting the Assistant Store Manager-Fresh in achieving financial and sales goals.

Responsibilities include leading departmental activities, managing schedules, and ensuring quality and variety of products.

Qualifications

• High school diploma preferred.
• Retail deli experience preferred.
• Ability to lead and direct others.
• Strong understanding of store operations and merchandising techniques.
• Effective communication, customer service, and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.

Responsibilities

• Lead the Deli Department operations in accordance with established department standard practices, in the absence of the Assistant Store Manager-Fresh.
• Lead excellent customer service and goodwill by role modeling high standards in customer service and sales building.
• Aid in growing sales through effective merchandising strategies.
• Support department conditions involving appearance, quality, variety, safety, sanitation, and food safety.
• Maintain accurate records of production, shrink, sales, and inventory.
• Utilize company tools such as financial reports, scheduling, productivity, ordering, and business information systems.
• Assist in creating and maintaining effective work schedules to meet production and customer service standards.
• Provide real-time coaching, feedback, and assist with performance management.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies and established standard practices.
• Perform all other duties and projects as assigned.

Skills

Leadership

Customer service

Sales

Store operations

Merchandising

Communication

Interpersonal skills

Organizational skills

Problem solving

Multitasking

Education

High school diploma or equivalent

Job description

Hannaford in Mechanic Falls, ME is seeking a Deli Department Lead to oversee daily deli operations and coach team members. You will maintain high standards of customer service, merchandising, and safety while supporting the Assistant Store Manager-Fresh in achieving financial and sales goals.

Responsibilities include leading departmental activities, managing schedules, and ensuring quality and variety of products.