Deli Manager/Chargehand

Centra; Juneau (AK); On-site; USD 33,000 - 51,000; Full time

Job summary

Centra in Douglas is seeking a Deli Manager/Chargehand to lead the deli department with energy and passion for quality food.

You will drive sales and margins, control waste, train staff, ensure HACCP compliance, and deliver excellent customer service while inspiring the team to innovate the fresh offering.

Qualifications

• 2 years’ supervisory/manager experience desirable.
• 1 year experience in a role with in-depth fresh food exposure desirable.
• Experience in achieving sales targets and KPIs.
• Experience in gross profit and margins essential.
• HACCP and food safety training and compliance.
• Experience ordering for deli departments and managing waste.
• Proficient with Microsoft Office (Excel, Word).
• Strong numerical ability.
• Able to roster and manage budgets.
• Excellent communication skills.
• Passion for food; creative and innovative with the fresh offering.
• Customer-focused manager who builds loyalty.
• Ability to inspire, lead and develop staff.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Prepare the presentation and layout of the deli serve over.
• Drive sales and margin across all key areas of the deli.
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays.
• Implement planograms correctly.
• Minimise waste and shrink in the department.
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors.
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers.
• Train all new employees to the deli.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Supervisory exp

Fresh food knowledge

Sales KPIs

Gross margins

HACCP trained

Deli ordering

Waste management

MS Office

Numerical skills

Roster budgeting

Communication skills

Food industry passion

Team leadership

Tools

Excel

Word

Job description

Main purpose of the role:

Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

Job Ref

55051

Job Title

Deli Manager/Chargehand

Job Type

Full time

Location

DOUGLAS

Salary

On Application

Closing Date For Applications

12-11-2026

Job Description

Ensure the Deli Department operates efficiently and effectively at all times and provides our customers with excellent quality products and services.

The Ideal Candidate Will Have/be

• 2 years`experience in a Supervisor/Manager role is desirable
• 1 years` experience in a role with indepth experience to fresh food is desirable
• Experience in successfully achieving sales targets and KPIs
• Experience in gross profit and margins is essential
• Fully trained in HACCP and food safety, and has experience in meeting the HACCP and food safety requirements
• Experience in ordering for deli departments and managing waste within a fresh food department
• Good knowledge of Microsoft Office (Excel, Word)
• Numerical skills
• Ability to roster and adhere to budgets
• Excellent communication skills
• Have a true passion for the food industry and as such be creative and innovative with the fresh offering
• Customer focused manager who can build a quality and loyal customer base
• The ability to inspire, lead and motivate employees through support and development.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Prepare the presentation and layout of the deli serve over
• Drive sales and margin across all key areas of the deli
• Responsible for KPIs such as sales, margin, waste management, pricing and promotional displays
• Implement planograms correctly
• Minimise waste and shrink in the department
• Bring new ideas to the department on fresh food innovation through regular research and benchmarking against competitors
• Demonstrate your passion for quality food by sharing knowledge, recipes and personal recommendations with shoppers;
• Train all new employees to the deli
• Deal with all customer queries and efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.