Deli Lead - Customer Experience & Operations

Bloomingfoods Co-op Market; Bloomington (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Bloomingfoods Co-op Market in Bloomington, IN, seeks a Deli Associate to support the Deli Manager in daily deli operations at our Bloomington location. You will help deliver exceptional customer experiences by assisting with service, stocking, and maintaining inviting displays.

This role emphasizes teamwork, adherence to safety and quality standards, and efficient handling of deliveries, inventory, and signage while contributing to a cooperative community-focused shopping environment.

Qualifications

• Outstanding customer service skills.
• Ability to stand for long periods of time.
• Ability to lift up to 50lbs, reach, bend, and climb.
• Willingness to work in coolers and freezers.
• Willingness to work outside in the elements.
• Regular, predictable attendance.
• Strong written and verbal communication skills.
• Attention to efficiency, detail, and accuracy.
• Familiarity with Windows 7 operating system.

Responsibilities

• Provide internal and external customers with excellent service at all times.
• Treat people fairly, consistently, and with respect.
• Ensure efficient, informative, and friendly service in all areas according to established customer service vision and standards.
• Educate non-member customers about the co-op business model, mission, values, and the advantages of cooperative ownership.
• Inspect incoming deliveries for damage, expiration dates, and overall quality and report issues to the Department Manager.
• Unload, process, and sign for deliveries as necessary.
• Stock displays according to established schematics.
• Cull short-date, damaged, or low quality items and follow established recording and disposal procedures.
• Maintain well-organized displays, ensuring items are properly rotated, faced, and that fixtures are clean.
• Ensure accuracy of price labeling and signage; report discrepancies to POS.
• Follow established systems to ensure proper storage, handling and backstock-to-shelf rotation of all items.
• Maintain systems, staffing, and record keeping for receiving deliveries.
• Ensure adequate amount of tools and production supplies.
• Ensure all retail displays are attractive and product is abundant and front & faced.
• Ensure accurate signage, pricing, and labeling.
• Participate in regular department inventories.
• Follow standard operating procedures in order to meet OSHA, health department, Organic, HAACP, COOL, and other relevant department standards.
• Maintain the food bar and self-service areas to ensure cleanliness standards are met and that displays look fresh, appetizing, and abundant.
• Maintain organized and efficient food prep areas to ensure timely delivery of orders.
• Use standard operating procedures at all times to ensure employee safety and product integrity.
• Pursue continuing education opportunities when available and appropriate.

Skills

Outstanding customer service skills

Stand for long periods

Lift up to 50lbs

Work in coolers/freezers

Work outside in the elements

Regular predictable attendance

Strong written and verbalcommunication

Efficiency, detail, accuracy

Windows 7 familiarity

Tools

Windows 7

Job description

Bloomingfoods Co-op Market in Bloomington, IN, seeks a Deli Associate to support the Deli Manager in daily deli operations at our Bloomington location. You will help deliver exceptional customer experiences by assisting with service, stocking, and maintaining inviting displays.

This role emphasizes teamwork, adherence to safety and quality standards, and efficient handling of deliveries, inventory, and signage while contributing to a cooperative community-focused shopping environment.