Deli Lead

Oliver; Santa Rosa (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Employee Discounts

401 (k) retirement

Paid Time off

ESOP

Flex Spending Account for Medical &amp

Career Development and GrowthOpportun

Job summary

Oliver is seeking a Deli Lead in a regular full-time capacity. Location is not store specific, with weekend shifts required and complete open availability. The role focuses on supporting the Deli Manager with daily operations and profitability.

The role emphasizes customer service, team supervision, inventory management, and adherence to safety and quality standards. Strong leadership, knife safety, and product knowledge are essential for success.

Qualifications

• High School Diploma or GED required.
• Food Handlers Certificate (ServSafe or ANSI compliant).
• 18+ years old and able to work a flexible schedule including weekends.

Responsibilities

• Provide excellent customer service and address customer needs promptly.
• Supervise and develop the Deli Team in absence of management.
• Manage daily tasks, logs, and prep lists with accuracy and timeliness.
• Place vendor orders and maintain appropriate back stock levels.
• Prepare products per company recipes and display for service cases.
• Maintain clean, safe, and sanitary work environment and equipment.
• Ensure proper pricing, signs, dating, and product placement.

Skills

Advanced product knowledge

Leadership

Problem solving

Financial acumen

Communication

Team player

Flexible schedule

Attention to detail

Math skills

Microsoft Office

Knife safety

Education

High School Diploma or GED

Food Handlers Certificate (ServSafe)

Job description

Deli Lead (Full Time)

Location: Not Store Specific

Department: Deli

DELI LEAD - NOT STORE SPECIFIC

REGULAR FULL TIME - $22.50-26.00/HR

SHIFTS: COMPLETE OPEN AVAILABILITY - WEEKENDS REQUIRED

POSITION SUMMARY

As Deli Lead, you focus on supporting the Deli Manager with the daily operations and profitability of the Deli Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent customer service, address the needs of customers, and answer their questions in a timely and effective manner.
• Demonstrate a basic understanding of the financial needs of the Deli Department.
• Supervision, delegation of tasks, and development of the Deli Team in the absence of the Deli Manager and Assistant Deli Manager.
• Ensure daily tasks are completed accurately and timely. (e.g. waste logs, time and temperature logs, prep list, etc.)
• Place vendor orders and intercompany transfer orders to maintain appropriate levels of back stock.
• Prepare products according to the Companys specifications and recipes.
• Package, weigh, label, and price products for full and self-service cases, using the Cry-O-Vac (ROP) when appropriate.
• Preparation of catering orders.
• Accountable for inventory on the floor. (e.g. merchandising, facing products, pulling inventory, rotating perishable items, proper and accurate signage, product placement, etc.)
• Maintain display cases to ensure product quality, cleanliness, and accuracy of signs and pricing. (e.g. set up displays, check dates and rotate, replenish ice, etc.)
• Responsible for the breakdown and inspection of delivery/vendor orders.
• Ensure deliveries are properly organized and stored in appropriate areas.
• Provide and maintain a professional work environment for the growth and development of the department.
• Create and sustain collaborative and productive working relations with coworkers and outside vendors.
• Answers phones and pages promptly and courteously.
• Operate and maintain equipment in accordance with Company cleanliness and safety standards.
• Follow and ensure compliance with established procedures, including Weight and Measures, health and sanitation, and safe work practices.
• Immediately reports safety hazards and violations to supervisors.
• Maintain and ensure maintenance of a clean and sanitary working and shopping environment.
• Works all scheduled shifts and attends required trainings and meetings.
• Other duties as assigned by supervisors.

SKILLS & QUALIFICATIONS

• 18+ years old.
• Advanced product knowledge. (e.g. prepared foods, cooking techniques, etc.)
• Proficiency in sub-departments in the Deli (taqueria, pizzeria, poke, packing) as applies to specific store location.
• Experience with Microsoft Office and operations-related applications.
• Demonstrated ability in knife handling, other cutting equipment, and safety procedures.
• Demonstrated leadership and employee development skills.
• Demonstrated problem solving and decision-making skills.
• Demonstrates financial acumen.
• Ability to support the successful flow of the department and act as back up when necessary.
• Ability to effectively prioritize and delegate competing tasks in a fast paced, evolving environment.
• Ability to follow directions and established procedures with attention to detail.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Team-player who can also work independently with minimal supervision.
• Clear and effective communication style, both written and verbal.
• Basic math skills.

EDUCATION, CERTIFICATES, LICENSES

• High School Diploma or general education degree (GED).
• Food Handlers Certificate (ServSafe or ANSI compliant organization).

PHYSICAL REQUIREMENTS/ WORK ENVIRONMENT

The list below outlines the expectations, requirements, and conditions of this position.

• Works with and around flour/grains, dairy, fresh fruits, vegetables, nuts, and/or other food allergens.
• Constantly lifts/carries 10 pounds and occasionally up to 50 pounds.
• In a work day: constant standing/walking.
• Work requires the following motions: standing, walking, bending, twisting, squatting, kneeling, and reaching. Bending and twistin at waist and neck. Reaching above and below the shoulders.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Frequent exposure to extreme temperatures from work in and around freezers, coolers, refrigerators, ovens, stovetops, grills, barbeques, etc., inside and outside of the store in all weather conditions.
• Consistent work in wet and dry conditions.
• May require use of ladders or step stools.
• Exposure to FDA approved cleaning chemicals (gas, fumes, chemicals).
• Work with and around tools and equipment, including but not limited to knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler, etc.
• Intermittent noise from equipment and machinery.
• Wear non-slip, water and oil resistant closed-toe shoes.

BENEFITS

• Employee Stock Ownership Plan (ESOP)
• 401 (k) retirement
• Employee Discounts
• Paid Time off
• Flex Spending Account for Medical & Dependent Care
• Regular Wage Increases
• Safety Incentive Program
• Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.