Deli + Kitchen Assistant Department Manager

Biritemarket; San Francisco (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision plans

Paid time off

Holiday pay

401(k) with 4% match

Paid training and field trips

Free 18 Reasons Cooking Classes

Job summary

Bi-Rite Market is seeking a Deli + Kitchen Department Manager to create an inspiring experience for guests and staff. You will assist the Department Manager in managing daily operations, upholding quality, and leading a team of 20-25 through coaching and training.

You will collaborate with leadership to meet store goals, manage inventory, and ensure exceptional internal hospitality. A ServSafe certification and fluency in English are required, with a passion for great food and service.

Qualifications

• 1+ years’ experience people management with proven ability to deliver training and coaching effectively.
• 1+ years’ experience working in the deli or culinary fields; excellent sales skills, deep product knowledge.
• Fluency in English language, spoken and written.
• ServSafe Manager's Certification and ServSafe California Food Handler card required within 30 days post-hire.

Responsibilities

• Assists the Department Manager with the overall success of the department; day-to-day running and achieving long-term goals.
• Assists with hiring, training, managing, and developing department staff (20-25).
• Develops, documents, and trains staff on SOPs and effective sales skills; coordinates training schedules.
• Engages staff, growth, and retention; monitors performance and provides coaching.
• Collaborates with General Manager and other managers to ensure product quality, merchandising, and financial performance standards.
• Maintains organized inventory levels and completes period end counts.

Skills

People management

Hospitality leadership

Customer service

English fluency

Education

ServSafe Manager Certification

Food Handler Certification

Tools

MS Outlook

Excel

Job description

Join us inCreating Community Through Food®

The Bi-Rite Family of Businesses has been a San Francisco institution for more than 80 years. Today, the company includes three neighborhood Markets (on 18th Street, Divisadero, and Polk Street), a world-renowned Creamery, and our creative Catering and Commissary Kitchen. We believe food does more than nourish, it brings people together. As a Certified B Corporation, ranked in the top 5% for the world for our community impact, it’s our responsibility to build meaningful relationships with each part of our extended family: the food we make and sell connects our staff, our guests, our producers, and the environment. Named one of Forbes 25 Best Small Companies in America, our team is comprised of entrepreneurs, dreamers, doers, artists, activists, and, of course, food lovers!

Hiring staff with a diversity of backgrounds, identities and perspectives makes our company and culture stronger. If you share our values and enthusiasm for Creating Community Through Food, we encourage you to apply even if your experience doesn't perfectly align with every qualification.

If you’re a people person with a passion for heartfelt service, we invite you to join us on our mission ofCreating Community Through Food®!

GREAT BENEFITS FOR YOU

Our regular staff members working 20+ hours per week enjoy the following comprehensive benefits:

• Medical (after 60 days) if working 30+ hours per week
• Dental and Vision Plans (after 60 days) if working 30+ hours per week
• A healthy meal provided with your scheduled shift
• Friendly, energizing, fun, and results-driven work culture
• Professional development and volunteer opportunities
• Field trips to our farmers, vendors, and suppliers
• Classes at 18 Reasons
• Opportunities to develop and share your passion for food

For Your Self Care

• Paid time off
• Holiday pay
• Premium pay for working on selected holidays

Benefits are subject to change. Complete benefit descriptions available upon hiring.

• 401(k) Plan with an up to 4% matching contribution
• 401(k) Profit Sharing contributions

OPEN POSITIONS

Location: Bi-Rite Market, Divisadero

Bi-Rite Market on Divisadero, 550 Divisadero Street, San Francisco, CA

Job Id:887

# of Openings:1

Ability to work evenings, weekends, and holidays

Join us inCreating Community Through Food®!

PERKS

Our unique staff culture and generous benefits package sets us apart from other businesses.

• Medical, dental and vision insurance
• Paid Time Off
• Holiday Pay
• 401(k) retirement plan with employer match (4%) and profit sharing
• Paid training, field trips and volunteerism
• A satisfying meal with your shift
• Employee Assistance Programs
• Free 18 Reasons Cooking Classes

OPPORTUNITY

The Deli + Kitchen Assistant Department Manager is responsible for creating an inspiring experience for our guests and staff. They provide outstanding hospitality by exceeding our guests’ expectations and providing excellent internal hospitality to the team. Their responsibilities include assisting the Department Manager in managing the smooth and seamless operations of the department, achieving store goals, upholding product quality and consistency standards, controlling inventory levels and mitigating waste, maintaining equipment and facilities, and safely handling all of our products and equipment. They are part of a cohesive Bi-Rite leadership team that supports the Bi-Rite Missions, Vision, and Community Values.

RESPONSIBILITIES

• Assists the Department Manager with the overall success of the department. Assists with the day to day running and managing of the department, achievement of long-term department goals, and the implementation of Bi-Rite campaigns and initiatives.
• Assists with hiring, training, managing, and developing department staff (20-25).
• Assists with developing, documenting, and training staff on standard operating procedures and effective sales skills. Coordinates staff training schedule and keeps department training documents up to date.
• Assists with for staff engagement, growth, and retention. Monitors staff performance through motivating, coaching, and performance improvement plans. Participates in reviewing overall staff performance.
• Collaborates with the General Manager, Assistant General Manager, Department Managers and BRFOB Category Sales Manager to ensure product quality, merchandising, signage, training, and financial performance standards are met.
• Responsible for maintaining organized and accurate inventory levels and completing period end physical counts.

SUCCESS IN THIS ROLE

• Committed to Bi-Rite's mission Creating Community Through Food ® and values of Lead with Love, Pursue with Passion, and Act with Integrity.
• Genuinely finds interest in learning about and sharing Good Food.
• Demonstrated ability to deliver great internal and external service: identifying what others need, getting it for them and taking the extra steps to ensure they have a positive experience.
• Able to work independently; possesses effective prioritization and time management skills.
• Demonstrated ability to follow directions and procedures, and accurately completes assigned tasks in a timely manner.
• Approaches new situations and people with openness, curiosity, and humility; treats others with dignity and respect.
• Thrives in a fast-paced, dynamic environment with shifting priorities.
• Energetic, works with a sense of urgency and adapts to the needs of the business.
• Embraces change and proposes more effective ways of working.
• Ability to fulfill the physical requirements of the role with or without accommodations.
• Ability to communicate in a concise, clear, and productive manner; seeks to understand others through active listening.
• Ability to effectively collaborate with others to complete tasks and achieve shared goals.
• Ability to work a flexible schedule including evenings, weekends, and holidays, as needed.
• Committed to punctuality and exemplary attendance.

QUALIFICATIONS

• 1+ years’ experience people management with proven ability to deliver training and coaching effectively.
• 1+ years’ experience working in the butchery, deli or culinary fields; excellent sales skills, deep product knowledge.
• Hospitality leader, strong knowledge of retail guest service.
• Excellent interpersonal, written and verbal communication skills; demonstrated ability to effectively train others.
• Critical thinking, troubleshooting, data analysis, and process building skills; meticulous attention to detail.
• Knowledge of perishable food and inventory management.
• Experience writing and maintaining operating procedures that ensure consistency and efficiency.
• Solid math skills for basic budgeting, and inventory control.
• Proficient in MS Outlook, Word, Excel, ability to learn new technologies.
• Fluency in English language, spoken and written. Bilingual English/Spanish preferred.
• ServSafe Manager's Certification, ServSafe California Food Handler card is required within 30 days post-hire. Bi-Rite provides on-site paid training and certification.

ABOUT BI-RITE

The Bi-Rite Family of Businesses has been a San Francisco institution for more than 80 years. Today, the company includes three neighborhood Markets (on 18th Street, Divisadero and Polk), a world-renowned Creamery, and our creative Catering and Commissary Kitchen. We believe food does more than nourish, it brings people together. As a Certified B Corporation, ranked in the top 5% for the world for our community impact, it’s our responsibility to build meaningful relationships with each part of our extended family: the food we make and sell connects our staff, our guests, our producers, and the environment. Named one of Forbes 25 Best Small Companies in America, our team is comprised of entrepreneurs, dreamers, doers, artists, activists, and, of course, food lovers!

Hiring staff with a diversity of backgrounds, identities and perspectives makes our company and culture stronger. If you share our values and enthusiasm for Creating Community Through Food, we encourage you to apply even if your experience doesn't perfectly align with every qualification.

If you’re a people person with a passion for heartfelt hospitality, we invite you to join us on our mission of Creating Community Through Food®!

Bi-Rite Management Services, LLC is an Equal Opportunity Employer

Bi-Rite Family of Businesses complies with Federal Transparency in Coverage regulations providing this link to machine-readable files related to the health plans opens a new window (opens in new tab) offered to our staff. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data including negotiated service rates, and out-of-network allowed amounts between health plans and healthcare providers.