Deli Dept Leader: Elevate Service & Growth

Metro Market; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Job summary

Kroger is seeking a deli department role in Madison, WI to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve sales and profit goals, oversee daily operations, and ensure quality and freshness of products.

The position requires strong communication, teamwork, and the ability to handle a fast-paced environment. Benefits include comprehensive healthcare, tuition assistance, and extensive growth opportunities.

Qualifications

• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures
• Report all safety risk, or issues, and illegal activity
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Stress management

Education

High School Diploma or GED

Job description

Kroger is seeking a deli department role in Madison, WI to deliver outstanding customer service and maintain a safe, clean environment. You will help achieve sales and profit goals, oversee daily operations, and ensure quality and freshness of products.

The position requires strong communication, teamwork, and the ability to handle a fast-paced environment. Benefits include comprehensive healthcare, tuition assistance, and extensive growth opportunities.